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Business Profile

Rental Listings

Oak Rentals

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Oak Rentals's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Oak Rentals has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Oak Rentals

      PO Box 8795 Carol Stream, IL 60197-8795

    • Oak Rentals

      2012 Corporate Ln Ste 208 Naperville, IL 60563-9663

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/04/2024

      Type:Facilities Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Moved In April First Two Months Fine Than Discovered Rats In My Apartment I Call And Put Maintenance Slips In And The Management Lies And Act As If Its Being Handled Rats Come And Eat My Food And Destroying Everything In Site Had My Own Maintenance Come Out To See Where They Coming From Discovered Huge Hole Behind My Sink Im Ready To Go At This Point But Theres Literally Nobody I Can Contact 638 N ***** Dont Rent Out Here

      Business Response

      Date: 01/10/2025

      Hello,

      In response to this complaint: We have provided the tenant with ************ services and have upgraded him to another one of our units that he desired to move in.

      Oak Rentals
      ******************************
      **************
      PO BOX 772872
      *******, MI 48277  

    • Initial Complaint

      Date:06/21/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am currently renting with this company oak rentals and the management is horrible , I just moved April 15th and been having problems since Ive moved , Ive been had electrical problems first my stove wasnt working due to the outlet not working , I have small children so they have to eat . My back porch isnt safe its trashed the floor boards arent properly Placed , my back door isnt correctly shut anything can squeeze through , my kitchen window isnt properly shut I have glass all around my windows , my hot water is turned off every other day no one is coming out to fix anything , I have roaches in and out which is very disgusting! I have a few minor other problems with my bathroom as well ! I would like to be moved or places elsewhere that is more comfortable and safe for me and my children

    Oak Rentals is NOT a BBB Accredited Business.

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