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Business Profile

Auto Repairs

AAMCO Chicago Heights

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/12/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Previous bad installation.

  • Initial Complaint

    Date:06/03/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On April 2nd I took my car to them because my heater stopped working and I told them that I think my tire rods were bad.They called me and said that my tire rod was bad but was covered by *********. Then they found other things wrong and said that they were covered by ********* also.Never fixing my heater. When I picked my car up it was worse so I took it back. When I picked it up again after 3 days it stopped completely. They had it for 3weeks never communicating with me(unless I call) about whats going on. On may 24th I got my car from them again and 3 days later it stopped running I had it towed back to them again and he said it only needed a battery I got the battery and he told me to come and get it. I picked the car up drove it across the street and it cut off again. After waiting 20 minutes and trying to call ****** back the car started up and it it back at their shop.

  • Initial Complaint

    Date:03/28/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid $2800.00 in Jan to have my transmission replaced in my *** truck. They got my car in the beginning of Dec. I was told the truck would be ready in 2weeks. They had my vehicle for over a month. No one ever reached out to me to update me on what was going on .My wife was in a horrible car accident a month before so we needed our 2nd car. I had to Uber too the location to speak with someone about my truck. When I arrived I was told that my replacement transmission was dropped on delivery and a new had to be ordered. I had to Uber my family around for a month! After I received my truck back after a month and it runs worse then when they repaired it. I've had to bring my vehicle back twice now. They're staff is nasty acting and is refusing to fix my trans which is acting up again.

AAMCO Chicago Heights is NOT a BBB Accredited Business.

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