Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:07/03/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

   
  Complaint: 20269986
  
  I am rejecting this response because: this tax accountant ************************* has illegally ammended my taxes without my consent that he already prepared and filed.  he did this in retaliation because i disputed charges from him that were unauthorized with my bank, he also made an illegal tax payment of ******* using my personal bank information without my conset this is theft and fraud the *** is aware of his midconduct. 

   

   

   

   

   

   

   

  
  Sincerely,
  
  ***************************

  

  Business Response

  Date: 07/04/2023

  this particular client has reversed all of the payments of services provided already to her because It was discovered that this client was attempting fraud with the *** in order to purchase new home. Therefore, under *** Code of Ethics we have to amend tax returns with falsified information once discovered. We have also notified the *** to audit this tax payer and there business because of these findings. We can not be apart and have to notify the *** of such wrong doings under the tax preparer code of ethics. This taxpayer will be receiving further notification of these actions. Legally, we do not need permission to amend taxes that have been found to be falsified in order to protect our company from Illegal involvement. We have also notified the *** of such said amendment and advised for further investions on this tax payer. We are also in the process of suing this tax payer for numerous transactions that have been reversed and caused our business a loss..If theres any further detail needed. Please feel free to contact me directly at ************

  

  Business Response

  Date: 07/05/2023

  We dont have any other response except that we had to amend the returns After numerous attempts of requesting proof of dependants residence. Proof of expenses sent over on the P&L tax payer has not been resposnsive nor has provided the requested documents to support the 2022 1040.Therefore, we have to amend the tax return reflecting the accoding changes due to tax payer not being able to provide the proof of residence , business expenses, nor receipts for mileage and depreciation. We have also notified the IRS. 

  Customer Answer

  Date: 07/06/2023

   
  Complaint: 20269986
  
  I am rejecting this response because:
  My taxes have already been filed for 2022 from this tax preparer I have the supporting documentation of all receipts accounted, for. I do not wish to upload my personal information but Id be more than happy to show the BBB. This person took $8500 out of my account and paid the **** Without my knowledge. I have already paid my taxes in full and he made an additional payment to retaliate on me for ending our relationship. He has committed theft and fraud and I have a police report, if needed this person should not prepare anyones taxes in the future, I was told he was a certified CPA. He is only a tax preparer and he had filed my taxes for 2022. He later went in and amended my taxes in retaliation, and took away all of my right offs to try and hurt me the *** and I are dealing with this separately, but this person should not be conducting business under false pretenses. He is only a tax preparer not a CPA. 
  Sincerely,
  
  ***************************