We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Acupuncturist

Health Traditions, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Acupuncturist.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:12/20/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 10/22/22 I made a deposit payment of $450.00 to Holiday Traditions, LLC, formerly known as Santa Squad LLC to come and place professional grade lighted ******* on my house for the holiday season. We are current annual customers and received services of ********* light installation last year and were repeat customers this year. Holiday Traditions, LLC came out and reinstalled the ********* lights on our exterior but did not include the timers with it which we paid for as part of our ****** payment due this year. I asked them if they would return to install lighted ******* on my house and they stated they would do that later in November along with the timers. In addition to the $500 payment for the reinstallation of my exterior lights, I made a $450.00 deposit for the lighted ******* all through Zelle. To date, they have neither brought over the timers for my house lights nor installed the greenery. After several emails and phone call attempts, I received an email received an email from them saying they would not be able to install *********** and would have to refund me my $450 deposit. Well, they have not done that despite having my home address as well as my Zelle phone number. I have tried to contact them twice regarding this with no help. I am asking for assistance with this to help reimburse my $450.00 deposit as well as money on my lights being installed without a timer as previously agreed upon.

    Business Response

    Date: 12/20/2022

    Hi-

    Im sorry you had a terrible experience, but my company is Health Traditions and not Holiday Traditions and we provide acupuncture to our clients. 

    Best

    -***************************, Owner

    Health Traditions

Health Traditions, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.