Reviews

Review Details

• Review fromKeith B

  Date: 05/27/2024

  5 stars
  I cannot speak for anyone's dealings and issues with AdGem but my own interactions with them. I don't see or understand a lot of the complaints as in my support interactions with them have all favored in my way, and when things could have possibly went against what I knew was right, I kept my composure and never once disrespected the support staff. What I'm about to say may be %100 correct or %100 wrong, but it is not AdGem that determines if they receive the allotted reward amount. Say, I am taking on an offer for Match Masters to reach the 10th arena in 12 days. When I do complete it it falls on the developer of Match Masters to inform AdGem that all tasks were completed in 12 days and that I can be rewarded. There is no way that AdGem monitors our gameplay themselves! They have multiple companies that they partnered with and websites where their offer wall is displayed. And if they have the technology to track their users the government would hire them for something other than offer wall monitor. Thinking before speaking is a too tier skill that many will never master.

• Review fromTamira B

  Date: 10/20/2023

  1 star
  I had to do an offer which was go2bank and had to pay $10 and setup a direct deposit. I have not received my money . I contacted them multiple times and they're saying that they are looking into it.   
  

  AdGem

  Date: 10/30/2023

  Hello,

  I have some clarification about what happened to provide. Your request was denied after we repeatedly asked for more information that showed that the instructions for the offer had been fully completed.

  For the Go2Bank offer, the instructions were as follows: 

  1. Sign up with Go2Bank

  2. Create an account

  3. Set up automatic direct deposits

  You had sent over proof of depositing money into the account, a requirement that was not part of the offer instructions. When asked for more evidence to verify that the offer had been completed (specifically the direct deposit section), you simply kept re-sending the same screenshots. With nothing else left to do, your case was closed by our support team. 

  I hope this clarifies things. Unfortunately you did not complete the full extent of the offer and are therefore ineligible for the reward.

• Review fromPatty D

  Date: 06/19/2023

  2 stars
  Yes I just spent a $1.86 on your game where is the free items I can file a complaint and they been having some kind of trouble with there app or something I don't care if they block me I spent my money I worked for I want my free items from that I paid that I want my items for that game and people who has been attacking I done saw what there pulling they attack you then comes back and there town you can't attack back those folks need blocked off the game. I am ready to uninstall the entire game it's ridiculous.
  

  AdGem

  Date: 06/20/2023

  Hello *****,

  I looked into our system and there is no support request for that email or for your na,e. Within the Offerwall, please request support and we'd be happy to help!

• Review fromJaidin S

  Date: 12/29/2022

  1 star
  Did the Dice dreams offer to restore kingdom 30, I was only credited halfway through at 15 but I finished 30 and was never credited for 20 and 30

• Review fromBryan P

  Date: 09/24/2022

  1 star
  Well, just like everyone else, I completed an offer for them and did not get paid. The offer vest me $20.00. No response

• Review fromMickey W

  Date: 09/12/2022

  1 star
  Offered 2 purchases for credits, spent the money. Asked for screenshots, sent them then ignored and never credited. Fraud and theft!!!!

• Review fromKaitlin L

  Date: 08/20/2022

  1 star
  Ive completed Gold Fish Casino Slots, its been over a month with no response for 30 days and they closed my ticket with no explanation!! Ive sent evidence of payment to complete of level 100 with my receipts but they will not credit my offer with GG2U account for 800 coins