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Business Profile

Auto Auction

White Diamond Luxury Prom Rental & Auto Finance Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for White Diamond Luxury Prom Rental & Auto Finance Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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White Diamond Luxury Prom Rental & Auto Finance Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    • Initial Complaint

      Date:03/18/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Purchased a vehicle from him February 27 gave him 3000 he refused to give me my title and demanded $500 more. I left the lot on a bill of sale because I had to get my children. I returned to the car lot February 28 for the title and had to give him $250 for the title. After attempting to go to the *** to get my plates they noticed it was a scratch off on the title and said they couldnt process the title due to the error. I returned back to his lot where he procrastinated around until he finally contacted a young lady name ***** at a currency exchange he was familiar with she was aware of the error and still processed the title and I received my plates. I left I took the car for a diagnostic and plenty of codes came up that I was unaware of because he unplugged the dashboard so I couldnt see the check engine light being on. Then March ***************************************************** front of my children school I ended up having to get a tow. Had two different mechanics look at the car and they couldnt figure out the problem due to I replaced the parts thats on my report. Tried contacting him he proceeds to say that he has a 10day warranty after I told him I only had the car for 16days. Blocked me from his phone and his social media accounts. In the mist of those 16days my grandmother fell who is 70yrs old and my mother became ill. My sister and I share this responsibility of caring for those two so now Im unable to get my kids back and forth from school as well as assist in the care of my mother and grandmother due to this issue.

    White Diamond Luxury Prom Rental & Auto Finance Inc. is NOT a BBB Accredited Business.

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