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Business Profile

Auto Repairs

Touhy Auto Tecx, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/30/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have given my ****** corolla car 2017 model for repair after I had an accident on 05/23/2022 to fix the front driver side fender with paint, and front bumper fixing and painting, fixing the driverside door and painting. driverside fender paint,fixing the hood and painting, headlight installation.the following material is provided my me,1. Front Bumper 2.Driverside front fender 3.Driverside front Headlight And also fixing the new Rediator with support and with material the asking price for this job was $1650 and $500 paid in advance and rest after completion of the job after four months the job was completed and balance is paid against the delivery, After receiving the car I drove for one day car was over heating and I took the car to the Touhy Auto again showed them THEY REALISED THAT THAT THEY HAVE NOT CONNECTED THE RADIATOR INLET AND OUTLET OF COOLENT IS NOT CONNECTED TO ENGINE AND THEY FILLED THE ANTIFREEZE COOLENT AND CONNECTED THE RADIATOR COLLENT CONNECTION TO THE ENGINE GAVE ME BACK THE **** AFTER DRIVING ANOTHER DAY MY OVER HEAT PROBLEM WAS NOT RESOLVED TOOK THE *** BACK TO THEM THEN THEY SAID ENGINE HAS TO BE REPLACED TO RESOLVE THE PROBLEM, I BROUGHT TO THE NOTICE THAT ITS THEIR MISTAKE THEY HAVE TO HELP ME. NOW THEY SAY i HAVE TO PROVIDE THEM ENGINE AND THEY TO LABOR FREE WHERE AS ENGINE IS COSTING $10,000 DOLLARS WHICH i CAN NOT I am requesting you to help me to resolve this problem.

Touhy Auto Tecx, Inc. is NOT a BBB Accredited Business.

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