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Business Profile

Auto Warranty Services

ForeverCar.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Warranty Services.

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1

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Review Details

  • Patricia C

    Date: 03/22/2023

    Patricia C

    Date: 03/22/2023

    I purchased Forevercar in 2020 and have never used it. The a/c on my car went out and I contacted them so I could take it to their preferred auto repair. I was told they did not have any preferred auto repair shops here and to take it to any ase mechanic. I have been unable to find a mechanic that will file a claim with Forevercar. They all want for me to pay for repair and file myself. According to Forevercar they will not honor any repair claim unless it is submitted by the mechanic. Makes no sense to me how they get the claim as long as repair of the a/c is covered and it is. Very disappointed and now feel that I have wasted my money for over 2 years. As an 82yr old female I feel like I have been taken advantage of since the representative I talked to treated me like I was stupid and continued to talk over me. She kept telling me to go to mrclaims.net and I kept telling her that I had and it said my coverage had expired to which she finally acknowledged and she asked if I had coverage. This is the same person who was looking at my contract and my coverage. Dont waste your time or money.

    ForeverCar.com

    Date: 03/23/2023

    Hi ********,I'm sorry that you're having problemswith yourvehicle. Your Plan Administrator, Assurant will accept a claim from any licensed mechanic nationwide, but the shop has to be willing to call to file the claim. The repair shops in your area have no affiliation with Assurant, so they cannot forcea shop to file a claim on your behalf. Please contact Assurant at ************ and they will assistyou with locating a shop in your area.Thank you,***************************** ******************* And Support *********************

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