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Business Profile

Beverage

Chicago Beverage Systems LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Beverage.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/13/2025

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My business name is *********** have been order beers from Chicago Beverage systems LLC. Theres couple items That we receive order for March 5,2025(Coors Light expires date 6/2/25 and ****** light expires date 6/16/25) this two item we are order it for the first time. I call them three times And that answers someone will get in touch with me and take care of the problem. I want to exchange (not return)to a better expiration date so I could sell it out .Until today that I called him the fourth time and the operator says they already passed to the Supervisor. The lady at the office says supervisor, not going to anything about it. I think this is the fault!

    Business Response

    Date: 03/27/2025

    The product (***************** and ***** Light) that this customer received is fresh and has not expired per the expiration date on the packages. If the product were to expire and the customer has a full case, we would be able to pick up the expired product and replace it with a fresh case of ****** Lite or ***** Light (depending on which were to be expired), per the **** guidelines.

Chicago Beverage Systems LLC is NOT a BBB Accredited Business.

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