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Business Profile

Braids

MARI MIMI AFRICAN HAIR BRAIDING

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:05/27/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello I visiting ***************** Hair Braiding shop on May 26th around noon. And I was under the impression that the owner **** was going to do a sew in hair style for me, instead, she let another lady work on my hair that turned out to be a disaster, I indicated to them I was not happy, the stylist tried to fix it by cutting hair out of the braids that she had sew in and therefore, it made the hair look further bad. Once the stylist was finished I was so disappointed that I just wanted to leave. They charge me $130 for this hair style that was awful and I had to buy the hair in which unnecessary hair used was cut up and destroyed the hair cost me for 2 packages $21.99 times 2 packs total $50. Once I got home, I took all that hair out because the work was bad, the stylist packed ton of hair gel in my hair that I had to wash out. So in closing I have no hairstyle at all. The owner wants more money to do my hair again. I told her she can keep the $130, I wasn't buying more hair or paying her more money. I am out of $130 & $50 for the hair I purchased and no hair do. I did indeed pay, because I just wanted out of there. I was so upset. PS. I did send her photo of me taking my hair down so she didn't think I was trying to get a free hair do. Thank you *************************

MARI MIMI AFRICAN HAIR BRAIDING is NOT a BBB Accredited Business.

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