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Business Profile

College and University

Wilbur Wright College

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/28/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been attending Wilbur wright for years. The staff is horrible. They are lazy and disrespectful. At the start of the spring semester I asked to be removed from a professors class because he was purposely targeting me. They didn't do it. They also refused to awnser my emails till after the drop date because they wanted my money. I obviously am upset because either pay out of pocket and I didn't learn anything this class after going everyday and doing homework for 12 hours plus a week. It's a problem with the professor who also didn't want to listen to anyone. His exams did not match the study guides and did not match the homework nor did the lectures and on top of that made us pay 120$ for homework that should have been free.

  • Initial Complaint

    Date:09/04/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I registered for a fall class, but due to issues at the school with timing and my job I had to cancel that day. My credit card company is charging me $584 because the college is saying Im still registered there. I have asked the business and administration offices for proof but are unwilling to show, direct or help me rectify this small request both on the phone and in person (and wont answer emails . How can I be able to prove that I am not enrolled in this school so I can receive my refund when the school itself (Wright college) refuses to help me? Any advice I would greatly appreciate, please!!!

Wilbur Wright College is NOT a BBB Accredited Business.

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