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Business Profile

Computer Repair

Air Tec Service Center, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Repair.

Reviews

This profile includes reviews for Air Tec Service Center, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Air Tec Service Center, Inc has 2 locations, listed below.

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    Customer Review Ratings

    2

    Average of 1 Customer Review

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    Review Details

    • Jacqueline T

      Date: 02/22/2024

      Went to sister store: ************************************. This company will s**** you over with faulty machines that do not even last 24hours. They do not make follow-up phone calls. December, I brought my computer in to be fixed (it wasn't turning on). They said they will call me back with a quote. NO CALLBACK. I called, they did not look at it. Another week passed. Did NOT call! I called They said it was either 1 of 2 things, both would cost $149. Did NOT call to update. They said it was not what they said it was previously and they will have to buy a refurbished computer and cost $250. They said they will call when its ready for pick up. Did they call? NO! I called a week later and it was not completed. They assured me they will call when its finished. I called back another few days later because THEY DID NOT CALL. They said it would be ready 2/12, I said I will pick it up 2/13. I went to pick it up 2/14 and it was at another location. I finally paid for it and picked it up 2/15. The keyboard on the laptop was in Spanish and a button was missing instead of paying $250, I paid $200+tax=$220 and was given a keyboard to compensate for the language difference. (Reason for ???? instead of 1). It seemed to work fine in the shop, but when I got it home to make sure everything was in order, a message popped up Are you sure you want to shut down your computer? I clicked cancel a few seconds later, the same message popped up. I was not fast enough to select cancel and the computer went dark and tapping the key wouldn't wake it up. I had to press the power button. After logging in, the same message reappeared and the computer shut down. I brought the computer into another repair shop. They said the computer had water damage. I brought the computer back and was asked for a full refund since the computer was not working properly. They refused to give me a full refund and took $100 for the labor.  

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