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Business Profile

Computer Training

Coding Temple Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Training.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/15/2025

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In response to my enrollment in software engineering classes, I encountered a situation where my school. , a company, was unable to reimburse me due to an unforeseen health issue. Despite providing them with medical documentation and records, I was unable to secure a refund.After persistent communication with one of their staff members for over a month, I was informed that she had transferred to another department and was no longer available to assist me. This situation has left me uncertain about how to proceed and who to contact for further ************* tuition fee amounted to $12,500, and I am seeking a resolution to this matter. I am concerned about the possibility of a scam involving the company and their lack of timely responses to my inquiries.I have attached screenshots of our communication for your reference. I would appreciate your guidance in navigating this situation and identifying appropriate channels for seeking help.

  • Initial Complaint

    Date:12/18/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am filing a formal complaint against Coding Temple and Climb Credit for misrepresentation of loan repayment terms during my enrollment in Coding Temples cybersecurity boot camp.Upon enrollment, Coding Temple assured me that loan payments would be deferred until job placement after completing six interim payments. However, I have been informed by Climb Credit that my loan will go into full repayment immediately after the interim payments, with no deferment process.Key Concerns:Coding Temple misrepresented its payment policies during enrollment.Climb Credit has failed to provide clarity or resolution regarding this discrepancy.I request your assistance in investigating this matter and ensuring both entities align their practices with the advertised terms.

  • Initial Complaint

    Date:06/27/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of the Transaction: October 23, 2023 Amount Paid: $7,500 (paid through Climb Credit)Business Commitment:Coding Temple committed to providing a comprehensive coding bootcamp, which includes course access, job preparation, career coaching, and assistance in finding employment upon course completion.Nature of the Dispute:I enrolled in Coding Temple's bootcamp on October 23, 2023, and paid $7,500 through Climb Credit. Due to unforeseen circumstances, I enlisted in the military and was unable to continue with the course. I contacted Coding Temple in December 2023 to inform them of my situation and was told on January 3, 2024, that my refund was being processed.However, on March 27, 2024, after multiple attempts to follow up, I was informed that Coding Temple had requested to stop the refund process without any prior notification. Since then, I have emailed Coding Temple multiple times but have received no response. Despite their initial assurance of processing the refund, Coding Temple has not resolved the issue, and I am still waiting for my refund.Business's Attempt to Resolve the Problem:Coding Temple initially committed to processing my refund, as confirmed on January 3, 2024. However, they later halted the process without notifying me, and since March 27, 2024, they have not responded to my emails.I am seeking the assistance of the BBB to resolve this matter and obtain the refund that was initially promised.

  • Initial Complaint

    Date:06/27/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    So I signed up to learn coding and I asked what I thought were common questions was assure by the recruiter that I would be able to jump right in, the class I was pushed into only a week before it started with 2 to 3 weeks of prep work to start so I was behind the gun from the star, any tutoring we were able to get were people would tell you your wrong but not really teach you what to do. So I ran behind the whole time. I spoke with one of the people in charge of making sure we were ok and told her all of this. She had given me a login to the work at your own pace class to see if it is a problem with the way the teachers I had were teaching. Not sure if it was because of me but she got let go and I lost the abilities to use the other materials. Back to always being behind. Then at the end Id did not pass . I had asked many times what I could do but didnt get a reply until I mentioned maybe re taking and then it was sure you can pay again. But past that text I heard nothing from them.

  • Initial Complaint

    Date:12/01/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    October 20 2023 ****** .. they got paid ***** and they charged me from there own loans company ****** the business is a collage education.i was looking for a job and they contact me that they can let me study and not paying anything until i get hired in a good company with good pay rate, the study is really hard for me to understand and i called them for help sooo many times and the lady i called every time (****** ************ she is the one set me up for this) keep saying "i will let someone contact you" and this NEVER happened, so i called her and ask her to cancel my collage study because i am not learning anything and she said she can do nothing about it and she will let someone contact me (again) and NEVER got contact from anyone of them. they did not get me for admission test to evaluate if this course is suitable for me, and i am struggling to understand anything, i will not be able to complete it and therefore i need to cancel it and they wont help even with this.

Coding Temple Inc. is NOT a BBB Accredited Business.

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