Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

CPA

RSM US LLP

Headquarters

Reviews

This profile includes reviews for RSM US LLP's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

RSM US LLP has 60 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • RSM US LLP

      30 S Wacker Dr Ste 3300 Chicago, IL 60606-7481

      BBB accredited business seal
    • RSM US LLP

      200 Elm St. Suite 200 Stamford, CT 06902

    • RSM US, LLP

      151 W 42nd St Fl 19 New York, NY 10036

    • RSM US LLP

      518 Township Line Rd Ste 300 Blue Bell, PA 19422

    • RSM US LLP

      4100 Edison Lakes Parkway Mishawaka, IN 46545

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromMichael D

      Date: 08/19/2024

      1 star
      I worked with tax partner *********************** and ************************* to amend my 2020 amended tax return to receive the Qualified Business Deduction. RSM incorrectly filed the return, they did not claim part-time residence in ******** and I ended up with a $8,000 liability with the state of ******** and the federal return was rejected due to lack of sufficient documentation. I asked RSM to help complete the return but I did not receive any further assistance and was forced to hire another *** to correctly file the amended return, removing the CO tax liability and get the amended return accepted. RSM did not put the correct address on the amended tax return, so once the *** filed the return it was sent to the wrong address and the tax refund was forged and deposited. I had to spend ***** hours on the phone filing claims to abjudicate that it was forgery. RSM did not have any accountability for their tax preparation services. ***** continued to tell me that tax services are not tied to results. ***** threatened collections so I paid the bill to settle the balance due although the services were never completed. I do not recommend to work with RSM. We are working with a smaller firm ******* and ** out of CT and they have provided SO much support compared to RSM. They do not care about their clients.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.