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Business Profile

Credit Repair Services

School of Credit Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Repair Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/01/2024

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On May 21, 2024, I signed up to become a client of The School of Credit Repair. At that time, they were advertising (via Instagram) a special clean sweep program for the cost of $49.00. After signing up for the program, I was directed to sign a contract and sign into their portal to upload all of the required documents. I was able to sign in and upload the documents and giving them access to my credit monitoring. I waited and received no updates or anything about them working on my credit issues. In early July, I attempted to go into the portal to check the status. I was unable to access the portal and change the password multiple times and kept getting an error message. I emailed them on July 9th. To date, I've gotten NO response. On July 17th, I sent them a message via Instagram. No response. I decided to post a negative comment on one of their IG posts and they responded on the direct message with a link to join their program. I responded back and again, no response as of today, August 1, 2024. At this point, I believe that this may be a scam in order to gain access to personal information.This is the contact info listed at the bottom of their emails:School Of Credit Repair ****************************************** ************

  • Initial Complaint

    Date:04/27/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On February 16 2024 I purchased A credit repair service for a one time fee of ***** . I was given a login for a client portal. I uploaded all of my personal information into their system. Only one rep has reached out for an initial interview, she set me up after that i havent been able to get in touch with anyone. Until I threatened to report their company to BBB, then the young lady text me back saying that she was sick and that she set me up with representative that never reached out!

School of Credit Repair is NOT a BBB Accredited Business.

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