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Business Profile

Estate Planning Attorneys

Peck Ritchey, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Peck Ritchey, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:06/17/2023

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had reached out to Peck Ritchey, LLC for legal counsel on my complex guardianship case for my adult son early in 2021. I had reached out due to their renown reputation for guardianship proceedings. I was assigned *********************** and a Jr. ********** however from the beginning there were many errors made from when the original filing was made, to the decision to cease to represent me less than 4 weeks from trail. While Peck Ritchey, LLC did give me a 10K write off at the end of the contract term, they had charged be over 60K for not taking me to trail and also for not being able to negotiate anything on my behalf. I am seeking an apology from the firm for their way of handling the case AND reimbursement for at least half of the cost. They wasted over 10 months, did not do any investigation with the other party, did not support my desire to be guardian. It is my belief *********************** was not acting in my best interest nor that of ***. I found out that he has a GAL relationship with the Judge on other cases, which is a conflict of interest.

      Business Response

      Date: 07/12/2023

      Dear ********************:

      I am writing in response to ************************* Complaint to the Better Business Bureau, ID ********. The Law Firm of Peck Ritchey, LLCs representation of ********** concluded on April 14, 2023, when the firm was granted leave to withdraw their representation as counsel for *********, by Court Order. As a professional courtesy, the Law Firm of Peck Ritchey,LLC, waived payment of professional fees that had already been rendered in an amount over $10,000.00. Subsequent to ending our representation, ********** filed a grievance with the Attorney ************************************ (ARDC).The ARDC investigated ************ grievance and determined that no action was warranted, closing the file. During the course of their representation of *********, the Law Firm of Peck Ritchey, LLC, provided exemplary legal services and achieved terrific results.

      This is the first time the Law Firm of Peck Ritchey, LLC, or any employee working at the firm has received a Complaint via the Better Business Bureau.

      Due to attorney client privilege confidentially, which ********** has not waived, the Law Firm of Peck Ritchey, LLC cannot disclose further details regarding their representation of **********.

      We appreciate the opportunity to respond to ************ Complaint and the Better Business Bureaus work.

      Sincerely,

      **************************

    Peck Ritchey, LLC is BBB Accredited.

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