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Business Profile

Financial Services

Kensington Research and Recovery, Inc.

Reviews

Customer Review Ratings

4.2/5 stars

Average of 5 Customer Reviews

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Review Details

  • Review fromAbe Z

    Date: 05/06/2025

    5 stars

    Abe Z

    Date: 05/06/2025

    I had an amazing experience working with ****** and ***** at Kensington! They helped me lower my property taxes on my home, which I honestly didnt think was possible. I understood very little about my tax situation before I linked up with them - and I'm much more enlightened now about the ins and outs of the system in *******. They were professional, responsive, and put me at ease! Couldnt recommend highly enough - thanks Kensington!

    Kensington Research and Recovery, Inc.

    Date: 05/07/2025

    We appreciate the feedback **** and are always happy to help!
  • Review fromCathy B

    Date: 01/23/2024

    5 stars

    Cathy B

    Date: 01/23/2024

    Thus far my experience with this company has been a positive one. I was coached through the process of payment recovery with ease.I would reach out again if ever needed to Kensington

    Kensington Research and Recovery, Inc.

    Date: 01/24/2024

    Thank you for your feedback, we appreciate it!
  • Review fromDebora B

    Date: 11/09/2023

    1 star

    Debora B

    Date: 11/09/2023

    We hired Kensington Research last April to protest our 2023 property taxes, however, they never showed up to the *** hearing nor did anything else. On mutliple occasions before and after the hearing date, I called their representative who kept reassuring me that everything was fine and that I had to be patient and wait for the next step after the *** hearing. Eventually, when I was put in contact with the processor, it turned out that he wasn't up to date on the status of our property, had done nothing, and by then the appraised value had been certified so nothing else could be done.

    Kensington Research and Recovery, Inc.

    Date: 11/10/2023

    Hi *****,Thank you for bringing this to our attention. We pride ourselves on our service and are very sorry to read about your experiences. We are looking into your case, with your feedback in mind, to see how we can improve.
  • Review fromKarina M

    Date: 05/18/2023

    5 stars

    Karina M

    Date: 05/18/2023

    I have a call from Kensington when I was trying to reduce my tax for myself and felt. So I don't have nothing to lose, whit give they a try, I'm so happy to take it. We save a lot of money. Thank you Kensington. I strongly recommends

    Kensington Research and Recovery, Inc.

    Date: 05/19/2023

    Thank you for your feedback. We are always happy to be able to help!
  • Review fromGerman C

    Date: 05/17/2023

    5 stars

    German C

    Date: 05/17/2023

    Have worked with them the past 5 yrs ***************** Highly recommend Dr *

    Kensington Research and Recovery, Inc.

    Date: 05/19/2023

    Thank you for your business and your feedback!

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