We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Fine Artist

P-Ferg Paint

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fine Artist.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/26/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Phillip Ferguson to complete a live event painting at my wedding. The contract was signed and he was paid $1,245 (see contract and venmo payment) on July 21st, 2022. Phillip showed up to my wedding on September 2nd, 2022 and completed the painting. Before the wedding was over, he said that he needed to take the painting back to his studio to finish it and frame it and then would contact me in a couple weeks when it was ready. It has been 5 months and I have not heard from him. I have tried calling numerous times, sending emails, Instagram messages/comments, ******** messages, yelp reviews and even drove to the address that is listed as his studio and have been unable to reach him. I know of at least 3 other couples that he has defrauded in the same way. I am seeking help finding him and obtaining the painting that we paid for.

  • Initial Complaint

    Date:01/04/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired a live wedding painter - Phill Ferguson - to paint my sisters wedding. On March 11, ************************************** full via Venmo - $845. He showed up the wedding on 9/4/2022 (miraculously) and painted the wedding - in addition to eating their food. At the end of the ceremony he told us he needed an additional 3 weeks to finish the painting. After the additional 3 weeks had passed (my sister and new husband were on their honeymoon), I contacted him. He pushed back said he needed more time. After a couple more weeks, I emailed again. This time he said he was putting a few finishing touches on and the painting would be in the mail by the end of the week. After a couple of more weeks I continued to follow up only to be ignored by him. I commented on his Instagram, sent him an Instagram Direct Message, a ******** Direct Message, called him (disconnected number), and continued to email him. I left a Yelp review and both my sister and her husband reached out to him. On December 1, 2022 he emailed me from a personal account and said he had been having some family issues, had been in jail I think - to be honest the email was not easy to read - but he said the painting would be in the email by the end of the week (now the second time he's made that promise). I got in contact with another person who hired him in May who also doesn't have their painting and it is the same story for them. It is now January 2, 2023 that I am filing this and I still have not received the painting. I have also offered to pick up the painting from his studio to save on postage, time, and effort which has been ignored. I want to discourage anyone from hiring him and get the painting that I paid in full and watched him complete in my hands. This was supposed to be a nice wedding gift for my sister and it has turned into an awful situation. Today I also submitted a form with the ******** Attorney General to file an official complaint with him.

P-Ferg Paint is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.