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Business Profile

Immigration Consultant

Immigration Income Tax & Notary Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Immigration Consultant.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/30/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On or about March 2021, I met ***********************************, also known as *****. ***** and I met because my nephew goes to the same school as her son ***. ***** mentioned she was an immigration lawyer and notary. In May 21, 2021, she prepared and completed a prenup arrangement for me, where I had two witnesses. ***** signed it, and charged me $485.00. After that she met my husband, and we discussed our interest in being able to pursue my husbands immigration status. ***** mentioned she was able to assist, went over the procedure and fines. We were confident in her work and experience, that we decided to hire her for the job on or around June 2021, and begin our application with USCIS. ***** asked for the first payment of $3,000 in cash, and never gave us any receipt. ***** continued to ask for payments, as well as personal documents like social security card, passport, tax returns, and personal photos. Over the course of the time ***** assured us my husbands immigration was submitted and pending review. ***** was paid close to $7,000 just for my husbands case. It has now been a little over a year and we have not heard anything back from USCIS. We now found out she has been arrested by DuPage County for On October 1, 2020, ********* entered a guilty plea to one count of Theft by Deception, a Class 2 Felony; more information can be found in this article https://www.dupagecounty.gov/******_Attorney/******_Attorney_News/2022/66470/******** also took over the case of my husbands family on or about March 2022, and received about $5,000 for her involvement in their immigration case.We have not heard any status update or from *****. We would like some legal counsel, full amount refunded as well as to have our case resolved.Sincerely,***************************.

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