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Business Profile

Infertility

ConceiveAbilities

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Infertility.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/04/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I recently submitted a BBB complaint and received a message back saying the mail sent was returned as undeliverable. I checked and it looks like the address that the BBB has on file is incorrect. I emailed the BBB of this and was instructed to submit a new complaint with the companys correct information. I checked Conceiceabilities website and their contact information is as follows:************************************************** ************** Complaint:Conceiveabilities is advertising a ********* Challenge offering a $250 gift card for breast milk donations. I donated and sent them all the required information and documentation. I was then informed that my submission did not qualify for the challenge. I asked for clarification and gave yet to receive a reply. Based on the advertised criteria, I very clearly should qualify. I donated during the correct time frame and provided proof of my donation.o Thank you,***************************

  • Initial Complaint

    Date:01/04/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Conceiveabilities had a program where if you refer people who want to be surrogates you get $50. I referred about 23 people. I got the emails saying they were referred and to claim the 50 for each I need to fill out a w-2. this was in October 2023. I filled it out and sent it back. a month later still nothing so I reach back out. ************************* proceeds to tell me I didn't put a date and to send it again. I did. it is not January ****. I still have gotten none of my money but yet told if I reach out again I won't get anything at all. For one that's rude. 2 bad business and 3 I could literally *** because they have personal information of mine but won't pay me as they said they would. in fact I'm not sure anyone who has done this has gotten paid. they shouldn't be making promises they can't keep or running a business with little to no help. people rely on this money and they take MONTHS to pay out. it's not fair to the people who go our their way to bring them legit surrogates. it's time consuming and I really need my money after waiting 3 months. I've never seen any referral program pay out this slow.

ConceiveAbilities is NOT a BBB Accredited Business.

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