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Business Profile

Lawyers

Tressler, LLP

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Tressler, LLP's headquarters and its corporate-owned locations. To view all corporate locations, see

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Tressler, LLP has 9 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/25/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Beware of this company! They work along side of ******************** HOA. They like to charge fees for sending us information we did not request. We sent a request via their website, and in return, sent us an email with information, and charged us $150!!! They could have called and said, we can answer your questions, and help with information, but there is a fee of $150. They are also charging us for a letter that was sent on the HOA's behalf, that had gone to the wrong address, which we noted numerous times. Now we have these attorney fees, that they are expecting, when all their so called letters/invoices have been going somewhere else.

      Business Response

      Date: 03/20/2024

      ******************* is not a client of Tressler LLP, she is an owner in a *********************** (***) that Tressler represents. Tressler does not have a contractual relationship with ******************* and acts at the direction of our client, the **** The correct entity for her complaint would be the *** and not Tressler. Legal fees were incurred with regard to same and the *** has the ability under ******** law and the ***s governing documents (contract) to charge back those legal fees to ************** as a Unit Owner. Tressler upholds the highest standards in ethical billing practices and takes all complaints very seriously. In this matter, this is not the correct avenue or entity for this complaint.
       
      Thank you!
      ********************* (she/her) | CMO | Tressler LLP
      O: **************
      C: **************
      **************************************************st Floor, *******, ** 60606
      A close up of a logo Description automatically generated

    • Initial Complaint

      Date:10/19/2022

      Type:Customer Service Issues
      Status:
      Unresolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Tressler is the legal firm that our HOA has hired. Per procedure, requests for HOA financial documents are to go through Tressler.I have a disability and want to be able to see our HOA financial documents. Tressler has denied accommodations allowing for me to receive them electronically or to have medical accommodations. I can't see the documents without hiring help.Secondly, Tressler was NOT PRIVATE WITH MEDICAL INFORMATION or tell those that it was shared with to keep it private.I didn't want my medical information shared. I now have my neighbors asking about my health. I never wanted my neighbors to know and only told about 4 friends in the community. My home has become uncomfortable.Audio files couldn't be uploaded so here is a link.https://1drv.ms/u/s!Aq-Pomk8wUAMg9xtulx8y7wb_Fo3kQ?e=a7ysai

      Customer Answer

      Date: 08/12/2023

       
      Complaint: 18249271

      I am rejecting this response because lawyers interact with more than their clients.

      :  The ************************ has Rule 8.4 Misconduct - Comment.  Here is
      it's third bullet:  [3] Discrimination and ********** by lawyers in
      violation of paragraph
      (g) undermine confidence in the legal profession and the legal system.
      Such discrimination includes harmful verbal or physical conduct that
      manifests bias or prejudice towards others. Harassment includes sexual
      harassment and derogatory or demeaning verbal or physical conduct.
      Sexual harassment includes unwelcome sexual advances, requests for
      sexual favors, and other unwelcome verbal or physical conduct of a
      sexual nature. The substantive law of antidiscrimination and
      anti-harassment statutes and case law may guide application of paragraph

      ******* and I had regular email contact in 9/22, 10/22, and 11/22.   We were exchanging emails about seeing HOA financial records and proving my husband was a co-owner of the property with me.  There was no reason for my health information to be shared with all community members at board meetings. 


      **********************************************

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