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Business Profile

Litigation Lawyers

Acosta Law Group

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:03/24/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Acosta Law Group seeking to resolve my Child Custody issue in Jan 2021. I ended up dealing with 3 different lawyers. 1st lawyer *********************** told me to pay $2500 to begin the court process. $5000 for the contract. I made a payment of $500 and was told to pay $500 weekly until I payed the full amount. They contacted me to inform me ******* was no longer working with them. I payed the full amount and they appointed a 2nd lawyer in Oct 2021 by the name of *******************************. From the beginning he was extremely rude and he would never follow up to update me with my case. At one point he wanted an extra $500 which I sent him via Zelle. In total I payed $5500. Later Acosta Law Group informed me that they fired ******************************** 2 lawyers later still nothing done, $5500 payed. ******************************* the owner decided to take my case and ended up passing away shortly after in Jan 2023. They withdrew from the case because they allegedly didn't have anymore family attorneys to help me. The lady at the front desk ***** completely changed her attitude when i asked for receipts for paperwork and for my money back. They didn't resolve anything. Now I might lose all custody of my kids. This is very painful. It's been 3 years since I seen my kids. Please Help Me.

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