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Business Profile

Loan Servicing

Day to day finance

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Loan Servicing.

Complaints

Customer Complaints Summary

  • 9 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/06/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was ok a loan on January 18th,2023 I filled out forms they said credit was low needed to send 75 to get money through western union cause my bank isn't on there lists then said pay 100 to up credit score I did to get money in my bank I've called managers they say they will fix no more money then get call to send 500 told I don't have i gave all money to fix my credit score better management told me to send two hundred yesterday and I will get my money by 12 yesterday I did no money I've called finally talked to management mailing ******* he's over ***** in accounting he said I did everything I asked give him till 7 last night to get answers called was told to call back this morning atv8am now not answering me I needed money to pay ********************* told me I will have yesterday to pay my rent and electric bill and other bills don't worry I have her promise

  • Initial Complaint

    Date:02/06/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted by DayToday Finance LLC by phone approximately January 17th 2023. They offered me a $1000 loan, their terms were good and they had a legitimate contract online which I never signed. The loan officer asked me for sensitive banking information which I unfortunately gave him. His name was *********************. His number was **********. He also asked for my debit card number. Then he first said he would put $225 into my account if I bought a gift card for $220, scratching the foil off the back and giving him the numbers. Then he said he would put $500 into my account if I bought a $450 gift card and did the same with the foil. Then when he wanted me to do it again I started crying telling him that what he was doing wasn't right and to give me my money. When he said he would he tried to write checks to my bank account for $508.41, $498.17, &$497.26. All of these checks bounced plus the first two he tried to write. This left my bank balance negative $641.72. This company owes me at least this much and I am asking for $200 more for damages done to my account and reputation with my bank. So they owe me $841.72 at least. They are fortunate I am not taking them to court.

  • Initial Complaint

    Date:01/31/2023

    Type:Order Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On January 25 a loan officer named ********************* called me to inform me that I had been approved for a $1,500 loan and could go up to $3,000. He said that the money would be deposited to my account by 8:00 pm that night and available the next morning. When the next day came, the money wasnt in my account so I called and talked to a finance manager named *********************. She said that they would make a deposit into my account that would get me back to positive and I needed to send them $700 back that day. When I did they deposited another $1,700 to my account. She said that I needed to send them $1,391. I expressed my concern that this sounded like a scam and she assured me that it wasnt. She said that if my bank denied the deposits that her company would put the money back into my account. After I sent $1,000, she tried to make a deposit of over $3,800 but it was denied by my bank. My bank said they were denying the deposits because it was fraud. My debit card was shut down and I was told that I would not be getting a replacement. Today I was informed by my bank that over $3,700 in fraud deposits were being sent through to my account. Because of that, my account is overdrawn by $2700.

  • Initial Complaint

    Date:01/26/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted by the Day Today Finance Company regarding a personal loan. I went through the verification process, but decided I did not trust the business. I did not sign any documents or agree to anything being deducted from my checking account. When o told them I did not want the loan, the man said that he would cancel it and there would be a $199 cancellation fee deducted from my checking account within the next two days.

  • Initial Complaint

    Date:01/21/2023

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Day to day was supposed to deposit $399.00 into my bank account and I was supposed to send the money back to them to verify that I was the account holder and then day to day was supposed to deposit $3000 for a loan into my account an the I was told not to check my account during the transaction and I sent money from my account and day to day never deposited any money !! I want my money back and the money for the loan or day to day out of business !! For shady business dealings !!

  • Initial Complaint

    Date:01/19/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I applied for a small personal loan. I was approved and they sent me the loan papers via email for me to sign. They then said they wanted to make sure my account was not fake so they deposited $499.06 and $498.13 into my back account and had me get 2 prepaid cards one for each deposit and then give them the codes for the cards. They said once this was completed they would deposit my loan money into my account, so i did this. Needless to say the money was not put into my account. This was on friday. Monday afternoon my back called to inform me the checks were fraudulent. So now I have an overdraft for the 2 prepaid cards i purchased for the above amounts. I have the loan papers that are stamped with the BBB accredited business logo.

  • Initial Complaint

    Date:01/08/2023

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The business contacted me by phone and told me I was approved for s $3.000 loan. Didn't ask me the main questions. Then told me they were going to deposit $800 into my bank account for interstate tax and I had to send it back to them through a random girls cash app account. Then I received $500 in my account and I called them and they told me they only need me to send $200 into the cash app account. So I knew it was a scam. The so called documents they had I never signed anything and they threatened me as well. Inever agreed to this payment and now my account is in the negative $500. I reported them and i would like to get this negative balance off my account asap. They are a scam

  • Initial Complaint

    Date:12/28/2022

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This was supposed to be a loan and deposit in my account. I gave them my information to have loan put in my account. They got my social security number and all my information. I wanted some cash for the holidays now all my identity has been stolen by this daytodayfinancecompany. This is another number as well **********. I want them truly investigated for all the pain they has caused me and anybody else they have scammed.

Day to day finance is NOT a BBB Accredited Business.

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