Reviews

This profile includes reviews for Cresco Labs, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Cresco Labs, LLC has 82 locations, listed below.

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  Cresco Labs, LLC

  Chicago, IL 60654-6911

• 

  Sunnyside Recreational and Medical Marijuana Dispensary

  1546 W Church St Newark, OH 43055-1532

• 

  Sunnyside Cannabis Dispensary - Fall River

  1 West St Fall River, MA 02720-1336

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  Sunnyside Dispensary

  201 Pillow St Butler, PA 16001-5621

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  Cresco Labs, LLC

  369 Lynch Dr (VERMILION) Danville, IL 61834

Review Details

• Review fromSean H

  Date: 01/08/2024

  1 star
  I bought some jet fuel gelato from ******* dispensary in ****** last month. It smells and tastes like worm castings and has white powdery mold on it. I contacted them and it took well over 48 hours for them to respond. If you have a chance, grow your own because I'm tired of paying high prices for moldy medicine. I'm a medical cannabis patient on disability and I can't afford to buy low quality and moldy medicine anymore. I'm still waiting to hear back from them, to see about some sort of replacement which I really don't want because I don't want to take another chance of getting sick from the medical cannabis in ********.

• Review fromGage H

  Date: 10/09/2023

  1 star
  I am writing this to inform you of my frustration with this company and lack of professionalism and communication. I do not understand how I was able to get an interview, an offer hire email, and told to jump through hoops doing badging and finger printing that I had to pay out of pocket for, just to be told in an email "there is no open availability for positions at the moment we are working on finding availability it could take several weeks". I made sure everything was taken care of on time on my end just to be told that I have to wait around with no definite answer or no known date/time for me to start. I put my 2 weeks in at my other job in order to be able to start this job on schedule, and its been almost a month since I was "hired" at sunnyside with no start date yet. I have no source of income for my bills now because of this company and now I have to find an immediate job otherwise I am financially screwed. I feel used and I feel lied to. I am in a bad amount of stress because of this and you people need to be told that you are heavily responsible for that. Thanks for making life just a little bit harder for me. On top of that, just this morning I received an email stating "we have rescinded the offer good luck on future employment", so thanks for wasting my time and leading me on.

• Review fromToni C

  Date: 07/17/2023

  1 star

  Toni C

  Date: 07/17/2023

  Around 9 am visited the ************** location to buy 3.5 g of terrapin key lime *****. My phone was in my ********* was reading a text on my phone that WAS IN MY PURSE and the security guard came out screaming how Im on my phone and I cant do that and that made me very uncomfortable. I looked at the cameras he was looking at and their so grainy there is no way he could have seen what I was doing in my ********** WHY ARE YOU LOOKING IN MY PURSE IN THE FIRST PLACE! Im black & there was a white guy at the counter using his phone that was in his pocket and when I told the manager he yelled at me how I was being difficult letting the white guy continue to use his phone while in his pocket. Im so tired of the white supremacy in ********** and today it was on full display. Im black walking in with ************************* sneakers true religion jeans and a fendi bag, when I walked in I smelled like money. They should be rolling out the red carpet for me to empty out my wallet but because Im black Im immediately the bad guy so I get disrespected while this white guy in front of me counting pennys to pay for his weed is allowed to break all the rules. Whats good for the goose has to be good for the gander, if a rich beautiful black girl cant read a text on her phone thats in her fendi purse a white guy who looked like he hasnt taken a shower in months shouldnt be able to use a phone thats in his pocket. My name is *******************!

  Cresco Labs, LLC

  Date: 07/21/2023

  Hi ****, We appreciate you bringing this to our attention. Your concerns have been escalated within our internal teams to be addressed with urgency given the nature of your review. Please know that Sunnyside* has a zero-tolerance policy towards discrimination of any kind by staff or visitors to the dispensary. Our ************ dispensaries also prohibit the use of cellphones or the use of recording devices in the facility for patient safety and confidentiality purposes. We strongly urge you to reach out to our **************** teams sending a message via sunnyside.shop/contact. A member of our team will reach out to you directly by sending an email to what you have provided in this review. We look forward to connecting with you soon. ************** Leadership

• Review fromTM W

  Date: 06/27/2023

  1 star

  TM W

  Date: 06/27/2023

  As soon as I inhaled the Rise sativa flower I started having chest pains that lasted for two weeks. I still have the entire 3.5 gram jar. I feel like I was poisoned. Thank God my chest pain went away, but I will be sure to read labels and NEVER purchase from Cresco Labs again.

  Cresco Labs, LLC

  Date: 06/28/2023

  Hi there, We're sorry to hear about your experience with the flower that you purchased. Our teams take pride in the quality and safety of our products, working to ensure the most ideal experience possible. We strongly encourage you to reach out to our **************** team by contacting us on our website, ******************************************************, or by sending an email to ********************************** Please be sure to include product information such as photos of the packaging, labels, and of the product itself. This will allow our team the opportunity to review so that we can assist you with appropriate next steps. We look forward to hearing from you soon.

• Review fromBert M

  Date: 01/11/2023

  1 star

  Bert M

  Date: 01/11/2023

  Please I beg you never go to this racist establishment they will cancel your order and tell you that they couldnt fill it not because of any ************** law because of the color of your skin tone, they are unprofessional unrealistic wait times, discourteous, and out right nasty, I encourage you to find any other dispensary but this dispensary,, **** my words they will create whatever sub story they want just to get you out of their store especially if youre black, They will find a way!

  Cresco Labs, LLC

  Date: 01/12/2023

  Hello **** - We are so sorry to hear about an incident that *** have taken place at one of our dispensaries. We take pride in providing welcoming, safe environments for everyone at Sunnyside*. Our teams are required to follow strict dispensation guidelines from the state which allow, or restrict our ability to dispense products to patients based on their available allotment. We strongly urge you to reach out to our team via sunnyside.shop/contact as soon as possible so that our corporate ************* team can conduct a prompt investigation. We look forward to hearing from you soon so that we can better understand your experience and provide an appropriate resolution. Thank you,************* Leadership