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Business Profile

Market Survey

NORC

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for NORC's headquarters and its corporate-owned locations. To view all corporate locations, see

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NORC has 8 locations, listed below.

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    Customer Review Ratings

    1.44

    Average of 9 Customer Reviews

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    Review Details

    • Donna S

      Date: 10/23/2024

      I RECENTLY WAS HIRED BY NORC AND MY EXPERIENCE WAS NOT THE BEST. IT TOOK 3 WEEKS TO RECEIVE ANY MONEY FROM THEM FOR THE RESPONDENT'S ****, AFTER FINALLY GETTING THE **** I ONLY WORKED ONE DAY. SO MUCH ***************** I QUIT THE SAME DAY AND I AM HAVING A HARD TIME RECEIVING MY LAST PAY. THEY USE ADP AND INCORRECTLY INPUTTED MY PAY INTO AN ACCOUNT I KNOW NOTHING ABOUT. THEY INFORMED ME THAT I WAS PAID AND THEY WERE NOT RESPONSIBLE FOR CORRECTING MY PAY, PLACED INTO AN ACCOUNT I KNOW NOTHING ABOUT. I REACHED OUT TO ADP AND WAS INFORMED THAT NORC NEEDED TO CONTACT THEM TO FIX THIS PROBLEM. THEY KEEP SENDING ME TEXTS SAYING THE SAME THING AND GETTING AN ACTUAL LIVE PERSON TO SPEAK TO IS IMPOSSIBLE. THEY ONLY CORRESPOND USING EMAILS. I WANT MY PAY AND NO ONE WANTS TO HELP ME WITH ADP. THEY EXPECT ME TO FOLLOW UP AND CORRECT THEIR *****. I DO NOT HAVE PERMISSION TO SPEAK WITH ANYONE FROM ADP. NORC HIRED THEM TO PROCESS THEIR PAYROLL AND NORC SHOULD BE RESPONSIBLE FOR GETTING THE ***** FIXED AND GETTING ME MY PAY FOR AN HONEST DAYS WORK. IF ANYONE THAT READS THIS CAN HELP ME IT WOULD BE GREATLY APPRECIATED. I AM STILL TRYING TO GET THIS RESOLVED. NORC DOES NOT CARE ABOUT THE EMPLOYEES THAT THEY HIRE NOR IF THEY RECEIVE THEIR PAY. HELP ME SOMEONE

    • Ernestine A

      Date: 10/22/2024

      These people are fakes all they do is tell nothing but lies!! They call people waste their time sat youll be paid for your all that is just lies untruths. I surest people do not talk or listen to them whenever they call the people are: AmeriSpeak NORC Be Care People!!!

    • Denise R

      Date: 09/06/2024

      This company asks for a survey of the ************** and surrounding areas. They offer to send 15$ for your participation. And you never get any compensation for your participation. So don't waste your time. I think these companies are a fraud. And these counties know who they hire to do their work for them. Leave it to government to do you wrong.

    • Brach T

      Date: 06/06/2024

      Received a mailer about a survey and completed the survey online weeks ago. Was told I would be receiving a $15 Amazon gift card. Weeks later, still no gift card. Should have known better than to waste my time. ************* Next time I get one of the mailers it's going straight into the trashcan, and will also be sure to let everyone I know that they are scammers as well.

    • Joshua N

      Date: 03/19/2024

      Never had any relationship with them but they blind called me today during dinner. At first they claimed to be with the *** conducting a survey. When I mentioned the *** does not cold call, they clarified they were a business calling on behalf of the ***. When I asked to be transferred to a supervisor as I was on the do not call list they said that "We don't do that." When I mentioned it was a $50,000 fine for violating the do not call list they hung up and blocked my number...

    • Mitch P

      Date: 02/07/2024

      idiots like below ***** G this doing all that for $10 while we have to suffer getting spam called and texts. THANKS *****!

    • Scott G

      Date: 10/24/2023

      Scott G

      Date: 10/24/2023

      I completed my survey 2 weeks ago and still have not received my $10 amazon gift card. I have emailed them once and called twice with no results. They are not TRUTHFUL and should be reported to the attorney general of ********'. Oh wait maybe I should do it myself!

      NORC

      Date: 11/14/2023

      Thank you for your feedback and we apologize for the inconvenience. I am happy to hear that we were able to connect with you and resolve your concerns. Your feedback is very important to us, so we thank you for it.

    • Evaryce H

      Date: 08/24/2023

      That is a good company I do service every month four to five of them have no problems I've been doing it for about 2 years thank you so much

    • mike w

      Date: 10/08/2022

      mike w

      Date: 10/08/2022

      I have had two times where I've completed one of their surveys. I get to the end and it states that I have finished. But then when I checked my account I was not credited for the survey ($3 and $7). When I contact the company they claim that I didn't finish the survey, even though I got all the way to the end. Then they say that I can go back to finish the survey. But if I try to go back, it states that the survey is no longer available. I just want to warn other people that you may be wasting your time it you work on a survey for them.

      NORC

      Date: 10/13/2022

      Thank you for passing along this review. NORC at the University of Chicago is an independent 501(c)(3) not-for-profit research organization that collaborates with government agencies, foundations, educational institutions, nonprofit organizations, and businesses to conduct objective social science research.Reviewer Involves:Billing or Collection Issues Customers Statement of the Problem:I have had two times where I've completed one of their surveys. I get to the end and it states that I have finished. But then when I checked my account I was not credited for the survey ($3 and $7). When I contact the company they claim that I didn't finish the survey, even though I got all the way to the end. Then they say that I can go back to finish the survey. But if I try to go back, it states that the survey is no longer available. I just want to warn other people that you may be wasting your time it you work on a survey for them.NORC Response:In regards to the first survey, the reviewer is referring to a certain type of survey in which only members meeting certain criteria, such as having diabetes or being a teacher, are qualified to complete the survey. These are called surveys with screener. Surveys with screener make up only about 5% of all of our surveys. NORC values the time and effort that our panel members give us, and we try to minimize the time panel members need to dedicate to answering screener questions. Because the reviewer was not eligible for this survey, the reviewer was not given an award. All of our survey invitations state that you can only receive an award if you are eligible for the survey and complete the survey. Our records show that the reviewer has completed over 135 surveys for NORC and has been awarded the promised AmeriPoints for completing them. With regard to the second survey, we sincerely apologize for the technical difficulties that the reviewer encountered, and that the reviewer did not have a chance to try and complete the survey again. When the reviewer attempted to complete the survey, the quota for total numbers of surveys that were needed was filled.However, because we value our panel members and the time that they give us, we are happy to award the value of the points that the reviewer missed out on, plus some extra points. As such we have awarded a total of ****** AmeriPoints (equivalent to $14) to the reviewers account on 10/12/2022.

      NORC

      Date: 10/13/2022

      Thank you for passing along this review. NORC at the University of Chicago is an independent 501(c)(3) not-for-profit research organization that collaborates with government agencies, foundations, educational institutions, nonprofit organizations, and businesses to conduct objective social science research.Reviewer Involves:Billing or Collection Issues Customers Statement of the Problem:I have had two times where I've completed one of their surveys. I get to the end and it states that I have finished. But then when I checked my account I was not credited for the survey ($3 and $7). When I contact the company they claim that I didn't finish the survey, even though I got all the way to the end. Then they say that I can go back to finish the survey. But if I try to go back, it states that the survey is no longer available. I just want to warn other people that you may be wasting your time it you work on a survey for them.NORC Response:In regards to the first survey, the reviewer is referring to a certain type of survey in which only members meeting certain criteria, such as having diabetes or being a teacher, are qualified to complete the survey. These are called surveys with screener. Surveys with screener make up only about 5% of all of our surveys. NORC values the time and effort that our panel members give us, and we try to minimize the time panel members need to dedicate to answering screener questions. Because the reviewer was not eligible for this survey, the reviewer was not given an award. All of our survey invitations state that you can only receive an award if you are eligible for the survey and complete the survey. Our records show that the reviewer has completed over 135 surveys for NORC and has been awarded the promised AmeriPoints for completing them. With regard to the second survey, we sincerely apologize for the technical difficulties that the reviewer encountered, and that the reviewer did not have a chance to try and complete the survey again. When the reviewer attempted to complete the survey, the quota for total numbers of surveys that were needed was filled.However, because we value our panel members and the time that they give us, we are happy to award the value of the points that the reviewer missed out on, plus some extra points. As such we have awarded a total of ****** AmeriPoints (equivalent to $14) to the reviewers account on 10/12/2022.

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