We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Matchmaker Services

Matchmake Chicago

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Matchmaker Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/14/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted by ************************************/Matchmake Chicago, on 7/21/22. A mutual acquaintance, *************************, had give ******** my contact information. ******** said she was a matchmaker and she had a few men she wanted to fix me up with. (I am newly divorced) We agreed to meet on 7/25/2022 @1:30.Another friend of mine, ***********************, a wealthy widow) was also contacted by ******** and they agreed to meet 7/25/2022 @11am.When I met ******** on 7/25/2022 she was with her daughter, *************************, was with her. ******** talked about how she had been matchmaking for years and asked me a few questions. ******** mentioned a few men by name and background she would introduce me to. Suddenly, ******** pulls out a contract and said it was a $3500 fee. I asked to take the contract home to review but ******** said my friend ****** had reviewed the contracted and signed up, I caved in and did sign and provided my ***************** which they swiped. Later in the day I was emailed a copy of the contract and a questionnaire to complete. On 8/5/2022 ************************* emailed me photos of 3 men with vague details, I went back and forth with **** with questions. By 8/10/2022 I was suspicious and contacted *********************/Jetty Security, who I used during my divorce. ***************** did a full business and background check. 8/11/2022 ***************** called me before sending me the report and he discovered ******** and her ex husband have been investigated for fraud since at least 2018, CBS even did an investigation on their scam where they prey on wealth individuals who are recent widows or divorce.

Matchmake Chicago is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.