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Business Profile

Moving Companies

Day and Night Movers of Chicago

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/10/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hired them to move my things from ********* to *********. The estimate was $2000. I had to give them $1100 down. They only took a check or cash. When they came to pick up items they charged me $2400 on top of the $2000. I was very stressed and didnt look over the bill carefully and after they left I realized they charged me $775 too much. They were suppose to minus $775 and they added it instead. When I try to call them, the number on the bill and also the number on their website rings and then disconnects. There is no way to get ahold of anyone at this company. When they got to ********* they said they couldnt pull up in front of the apartment cause the semi wouldnt make the turn and wanted another $800 to move the things in. I paid them to move the things in the apartment and set up beds and furniture. Now I have to rent a small truck so they can move things on the small truck and I have to move my things and set up beds myself. I want money back from them. $775 they overcharged and $150 for stairs when their are not any and $1000 for not moving my things in or setting anything up.

Day and Night Movers of Chicago is NOT a BBB Accredited Business.

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