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Business Profile

Nails

Forever Nail Academy

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:12/21/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I attended her school this year. Im undocumented so one of the first questions I had for her was if I was able to get my nail technician license. She said yes so I paid her the full tuition at front before starting. She always seems under the influence of drugs. She goes to her back bathroom and start coughing loud and when she gets out smells like marijuana. Recently I took my state board and I passed so I was waiting for my license but unfortunately Springfield email me saying I needed to proof the date of birth because it was **** and I was born ****. I emailed my Mexican birth certificate but Springfield was not accepting it. So the next thing I was was to text my teacher the one I paid money to help me fix the issue that is stating it was made when the application was sent. I screenshot everything Springfield is emailing me to what she replied with call Springfield and that she was going to be cordial with me but she prefer if I never text her again. Telling me I was fake and I only call her (which I texted never called) because I need something. To please never text her again. Saying good luck figuring it out with a kissy face emoji. I texted the teacher who made several mistakes and is the reason why its taking longer for me to get my license. Then I wrote a review on ****** to let people know how unprofessional she was with her message thinking we are friends and my experienced with the school and everything that happened when I was in school. Then December 19 at 9pm she posted under her business and review that says sorry there are some simple minded illegal girls that want to make our school look bad. ********************* is her name please excuse anything she posts she has a m mental problem and truly so she always lies about everything and she is mad she is here illegal. The owner of the school sharing my legal status and full name is really unprofessional. I called Springfield they said she needs to be the one to fix my date of birth.

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