Oriental Carpet Dealers
Cozy RugsAbout
About This Business
Cozy Rugs imports machine woven area rugs from Turkey. They sell a huge range of beautifully designed modern area rugs at great prices. In addition to contemporary designs, Cozy Rugs also carries traditional, transitional, oriental, shag, solid/neutral-colored rugs and hallway runners.
Products and Services
Years in Business: 13
Business Details
- Local BBB:
- BBB of Chicago & Northern Illinois
- BBB File Opened:
- 2/20/2017
- Business Started:
- 2/7/2012
- Business Started Locally:
- 2/7/2012
- Business Incorporated:
- 2/7/2012
- Type of Entity:
- Corporation
- Alternate Names:
- Cozy, Inc.
- Business Management:
- Mr. Vedat Karacan, Owner
Additional Contact Information
- Principal Contacts
- Mr. Vedat Karacan, Owner
- Customer Contacts
- Mr. Vedat Karacan, Owner
Additional Information
- Payment methods
- Currently we accept direct Visa, MasterCard and American Express payments as well as PayPal, using which you can pay with most credit cards.
- Refund and Exchange Policy
- If you’re not completely satisfied, simply return your rug for a quick, full refund. We've outlined the following guidelines to help make your return a smooth and seamless experience:
Please request a return by clicking on the "Return Item" button for your order on https://www.cozyrugs/order/history.
You may return your unused item in its original condition and packaging within 14 days of receipt.
Unless your item is received damaged, or there was some error on our part, you will be responsible for all return shipping costs. All items are shipped to you in the best possible packaging to ensure that you receive your purchase in perfect condition. Upon receipt, please inspect your package closely. If you receive a damaged item, Cozy Rugs will assist you in receiving a replacement as quickly as possible - at no cost to you.
Should you observe significant damage to the outer packaging, please reject the shipment and have the carrier return it. Please notify Cozy Rugs Support of any damages on the product or packaging within 5 days of receipt.
Because refunds will not be issued in full for items damaged in return shipping or returns that are never received, we highly recommend that you insure all return shipments.
Please return item unused. - Business Categories
- Oriental Carpet Dealers, New Carpet, Carpet Manufacturers, Used Carpet
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.