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Business Profile

Personal Injury Lawyers

Disparti Law Group
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Disparti Law Group's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:05/15/2025

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Im filing a complaint against Disparti Law Group for unethical and unprofessional conduct during my personal injury case. They contacted me within minutes of my car accident, which felt aggressive, but I hired them after some research. That decision turned out to be a major mistake.I was sent to The Pain and *************** at ***************** for 15 sessions of physical therapy, but all they did was place a basic electric stim devicesomething I already ownedon my lower back. No actual PT was done. I was also referred to Bright Light Medical Imaging for MRIs. I asked them to bill my personal insurance, but they ignored my request and billed Disparti directly, without my ************* took nearly 3 years for my case to settle out of court for $25,000, but Im only receiving about $5,000. The rest was split between Disparti and the medical providers they referred me to, which now feels like a coordinated profit-sharing scheme.Worse, I was told by my attorney, *****, that Id receive my funds within 6 weeks of signing the closing documents. I signed on March 30, 2025. Today is May 15, and I still have not received my money. Ive been repeatedly told it will be several more weeks because everyone else has to be paid first. As the client, I find this unacceptable and completely unprofessional.This experience has caused me serious stress and financial hardship. I believe Disparti Law Group and their medical affiliates operate with little regard for client care or ethical standards. I request the BBB investigate this firm and hold them accountable for their questionable practices.

      Business Response

      Date: 06/05/2025

      We appreciate the opportunity to respond to Mr. ***** concerns. While we regret that he is dissatisfied with his settlement, we would like to provide some clarification regarding the process and outcome.

      Mr. ***** case was resolved for the full policy limits available, which is the maximum recovery permitted under the applicable insurance policy. Despite the fact that the case required litigation, our firm reduced our standard litigation fee.

      We understand Mr. **** was disappointed with the final amount he received. However, it is important to note that a significant portion of the reduction came from a loan he chose to take out during the course of his case, which directly impacted his final disbursement. Additionally, we explained multiple times that certain medical providers involved in his treatment would not accept traditional health insurance, which is common in personal injury cases.

      Regarding the timeline for distribution, Mr. **** received his settlement within the standard 68 week window that we communicate to all clients. We believe our firm acted in Mr. ***** best interest at all stages, communicated expectations clearly, and worked to maximize his recovery under the circumstances.

    • Initial Complaint

      Date:06/03/2024

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Law firm didnt resolve in a timely manner have yet to deliver payment owed. Very poor communication have to reach out multiple times to get a response. And sometimes my issue goes ignored

      Business Response

      Date: 06/07/2024

      *******, we appreciate you expressing your concerns. We're glad we were able to resolve the issues with you. Thank you.

      Customer Answer

      Date: 06/10/2024

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *************************

    Disparti Law Group is BBB Accredited.

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