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Business Profile

Pizza

Milano's Pizza

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pizza.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/16/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a pizza on May 12th 2023 and when I got it home and opened up the box the middle of the pizza lost its cheese. It was over to the side. I took a picture and called and sent it the manager of the pizza place. First they were supposed to call me back, which they never did. When I called back the gentleman I spoke to said he talked to the pizza guys and said the pizza looked fine to them. They said that the cheese moved because of the way I carried the box. Cheese does not just shift like that in the middle, the whole pizza would have moved and fallen apart if I held it wrong, clearly the pizza cutter guy cut the pizza too hot and the cheese pulled a away, but naturally he would not admit it. The customer service at this place is horrible and rude

Milano's Pizza is NOT a BBB Accredited Business.

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