Reviews
Customer Review Ratings
Average of 2 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromEsme L
Date: 02/22/2024
5 starsConsultation experience about skincare Thank you to doctor ********************** I was able to deal with this skin issue I was having sometimes not knowing what products youre using Can mess around with the skin barrier. But Dr ********************** was wonderful she was really caring of me and even went above and beyond to show me a step by step routine. I will continue to come with Dr ********************** for all of my skin concerns as well we did some other work but over all experience was great.Review fromKimberly C
Date: 10/25/2022
1 starKimberly C
Date: 10/25/2022
If I could give a negative star rating I would. I went to see Dr ********************** about removing the implants I had for less than a year as a result of breast cancer. I was suffering from breast implant illness. The doctor was rude, unsupportive and insulting during my consultation more than nine months ago. While I was there I offered to pay the $100 consultation fee, which is what was listed on her website at the time, but was told they would submit to my insurance and bill any remaining portion. Now more than 9 months later I have a bill for more than 4x, they never submitted to my insurance AND they will only allow payments by credit card under $100. Not only would I NEVER let this woman do surgery on me but their administrative rules are not customer friendly, it is 2022 after all and electronic payments are common with other medical providers.
Florence Mussat M.D.,S.C.
Date: 10/27/2022
Hello,We are sorry that you feel we did not meet your expectations. We understand that the process for insurance billing for reconstructive cases vs self pay cosmetic cases can be frustrating to understand. Please help us understand how we can better assist you. You can give us a call at ************ to further discuss.Best Regards,Office Manager
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.