Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:06/19/2025

  Type:Order Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company is collecting their monthly fee and is withholding our entire financial position from ********** Many attempts to reach *** and ***** no responses. Not to mention the mass acquisition of companies and properties have left everyone is complete disarray!

• Initial Complaint

  Date:06/14/2025

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  They have failed to provide the state legally protected information that residents are entitled to under Illinois state law on special assessments. They're unprofessionalism and lack of communication drove me to the point of having a mental breakdown and causing me great emotional distress. On top of that like, I said they'll violate your state rights just like they have violated my rights along with everyone else who is an owner here. This company should be avoided at all costs so hopefully you won't become a victim to their emotional abuse as I have. Good luck and I again highly recommend that you buy a place not managed by this criminal enterprise. 

• Initial Complaint

  Date:05/29/2025

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  The Building Group has failed to get us off of the ****** *** blacklist even though we have done the work necessary to do so. 

• Initial Complaint

  Date:03/04/2025

  Type:Facilities Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Our unit has flooded twice due to negligence of the management company. They refuse to take accountability and fix our home. They dont answer us when we reach out. They are unable to provide solutions to stop this from occurring in the future.

  Business Response

  Date: 04/01/2025

  To Whom It May Concern,
  Thank you for the opportunity to respond to the complaint submitted by *** ***** ******* regarding his unit at *********************
  We respectfully deny any allegations of negligence or lack of responsiveness by The Building Group, Inc. As managing agents, we have consistently acted promptly and responsibly in response to the issues reported by the unit owner.
  When the plumbing backup occurred in early 2025the only such incident during our current management of the unitwe immediately dispatched licensed plumbers to address the issue the same day it was reported. The other flooding event referenced in the complaint occurred in November 2024, prior to our current management oversight and under the supervision of a different property manager.
  Additionally, we have communicated proactively with residents regarding proper disposal practices to prevent future plumbing backups, and we continue to conduct routine maintenance on the buildings plumbing systems to minimize the risk of recurrence.
  It is important to note that the responsibility for fixtures, including flooring and cabinetry, lies with the unit owner, per the governing documents of the association. Despite this, we have worked to assist where possible and attempted to maintain open lines of communication with *** *******.
  Unfortunately, *** ******** emails to management have at times contained language that is harassing and threatening in nature. Due to the escalation, a senior representative of our firm was brought into the conversation to help mediate and provide further clarity. This staff-member has spoken with the unit owner directly and followed up in writing as well.
  The Building Group remains committed to professional and responsive property management. We take resident concerns seriously and will continue to fulfill our duties in good faith and in accordance with our responsibilities as managing agents.
  ------------------------------------------------------------------------------------------
   
   
   
  --
  ******* *******

  Customer Answer

  Date: 04/07/2025

   
  Complaint: 23019625
  
  I am rejecting this response because:
  
  

  To whom this may apply to, there are multiple lies written in the response from The Building Group in their response. I will gladly point them out to shine light on their business practices.
  
  
  1 - TBG mentioned that the flood in my unit occurred under a different property manager. That is a false statement. As I am writing this response, I am looking at an email from *** sent on 10/18/2024, introducing themselves as our new management company. My unit flooded on 11/27/2024. There were two property managers representing *** at that time. I will not name them due to BBB guidelines. The second named property manager of *** was the one that was handling all of the work between me, my insurance company, and the restoration company to help get my home back to square one. That property manager is still a named property manager of ***. This is a blatant lie from TBG on their BBB response.
  
  
  2 -TBG mentions that they have maintained open lines of communication with me. I have reached out to the property manager numerous (approximately 5+) times via email, I have gotten a response one time. The only time I have gotten a response was from *** stating they are not responsible for anything. Unfortunately for TBG, I have email proof that show they are NOT in communication with me. I have no missed calls or voicemails from TBG as my phone call log will provide proof of. Email does not lie. My email chains show that I have been talking to a ghost in my emails. Whoever wrote that statement lied for a second time. 
  
  
  3 - The third lie that TBG mentions in their response, is that a senior representative has reached out to mediate. The senior representative, made me feel like a nuisance the whole time he was helping. We spoke twice over the phone. He mentioned multiple times that he had a recent death in his family, and he made it seem like he was doing me a favor by taking my phone call while grieving. The only action taken by the senior representative was that he wanted to be filled in on the current situation. He offered no mediation. Instead, he made it seem like he was doing me a favor by taking the time to speak to me while grieving. It was a very odd and manipulative behavior taken by this gentleman. He made it seem like he wanted me to feel bad for him so that I would forget about the situation as a whole as not waste his time. He offered no actual resolutions or conciliation, which is the definition of mediation. Again, another lie made by *** here is that the senior representative followed up in writing. Unless I am still waiting for mail to be delivered to me from the senior representative, or missed an email from him, a written follow up was never received by me. 
  
  
  Even if TBG were correct in not being liable for anything that has happened, the lies that I just brought to light in their response should be enough to show the business practices that they impose. I will attach the welcome letter from TBG showing 10/18/2024 for my credibility, and to discredit TBG stating that they were not supervising my property in November of 2024. 

  
  Sincerely,
  
  ***** *******

  Business Response

  Date: 04/21/2025

  To Whom It May Concern,

  We appreciate the opportunity to provide a follow-up response to Mr. ******** comments regarding our previous submission. While we understand Mr. ******** frustration, we must respectfully reiterate that The Building Group has acted in good faith and continues to deny any claims of negligence or wrongdoing.

  1. Timing of Management Transition:
  We acknowledge that The Building Group formally assumed management responsibilities for the property prior to the incident in late November 2024. Our original reference to the timing was made in good faith and based on internal staff assignments, as the earlier flooding incident occurred during the initial transition period of property oversight. Nonetheless, we acknowledge the date discrepancy and appreciate the clarification.

  2. Communication Efforts:
  We respectfully disagree with the assertion that there has been a lack of communication. Our property manager has responded directly to Mr. ******** and while there may not have been multiple back-and-forth exchanges, there was a clear response clarifying the Associations position regarding maintenance responsibilities. We have also maintained internal documentation and attempted to provide accurate and timely communication in line with industry standards.

  3. Senior Representative Involvement:
  A senior representative of The Building Group did, in fact, speak directly with Mr. ******* by phone and attempted to understand the concerns. While we regret that Mr. ******* did not find the interaction helpful, we stand by our intent to de-escalate the situation, clarify roles and responsibilities, and maintain a respectful tone during all discussions. It is not our practice to diminish resident concerns or avoid follow-up.

  4. ************************* Guidelines:
  As previously stated, the Associations governing documents clearly delineate owner and association maintenance responsibilities. The fixtures in questionincluding flooring and cabinetsfall within the responsibility of the unit owner. Our team addressed the plumbing issue promptly and communicated proper use guidelines to all residents as part of our preventative maintenance efforts.
  

  In closing, while we acknowledge Mr. ******** dissatisfaction, The Building Group continues to deny any assertion of negligence, misrepresentation, or improper conduct. We remain committed to professional and responsive property management and will continue to uphold our responsibilities in service to the buildings Association and its residents.

• Initial Complaint

  Date:12/26/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Wanting to place a formal complaint on The Building Group and ******** ****** Property Manager of the Building Group for financial elder abuse on behalf of ****** ***** ********. The Building Group manages ***************************** where my mother owns a 2 bedroom apartment. My mother is 80 years old and has limited English skills. She has always paid her assessments via check in the 20 years she has lived in the apartment. She was unknowingly double paying her assessments when the Building Group started collecting assessment fees via autopay. My mother noticed the error contacted her bank who confirmed the assessments where being overpaid, she doesnt have knowledge of signing up for autopay. The Building Group has remained silent in the close to 10 months my mother was over paying, they even charged her when she had credit on the books for a special assessment to address an emergency plumbing issue. Property Manager ******** ****** doesnt pickup or return my mothers phone calls. Since Ms. ****** started working remote the customer service has declined greatly. My sister (***** ****** *****) and I (******** *****) have had to get involved to petition for a refund of $4703.77. My sister has been trying to get a refund issued since October 2024, and she met with setbacks every time she contacts Ms. ******* and recently my sister reports Ms. ****** is not returning her emails anymore. Just last week on December 16th, The condominium associations Board of Directors recently made it known to tenants that they were parting ways with The Building Group due to prolonged disappointing performance was the description cited in the letter. Effective January 1, 2025 the condominiums of ************************************************ will be under a new management. Hoping this is still an oversight of ******** ****** and The Building Group and that a check is promptly issued to ****** ***** ******** in the amount of $4552.37 before the end of the year, as this will resolve the issue at hand.

  Business Response

  Date: 02/21/2025

  The Building Group acknowledges receipt of the complaint regarding **************** ******** and the concerns raised by her family members. However, we categorically deny the allegations of financial elder abuse or any form of misconduct in handling Ms. ********* assessments.

  
  At all times, The Building Group has operated in accordance with its contractual and fiduciary obligations, ensuring transparency and proper record-keeping in managing the financial transactions related to the 6040 N **** Condominiums. Ms. ******** has been responsible for making her assessment payments, and our records indicate that all transactions were processed as per the terms set forth in the condominium associations policies.
  With regard to the claims that Ms. ******** unknowingly enrolled in autopay, we have no record of The Building Group unilaterally enrolling any unit owner in automatic payments without their authorization. If Ms. ******** or her representatives can provide documentation showing an unauthorized transaction or error, we are more than willing to review the matter further.

  
  Additionally, The Building Group has never intentionally withheld or ignored any rightful refund requests. Any refund eligibility is determined based on the associations governing documents, financial policies, and final account reconciliations. We remain open to addressing any legitimate discrepancies in Ms. ********* account upon the provision of supporting evidence.

  
  Regarding the allegations against Ms. ******** ******, we refute any claims of willful neglect or failure to provide service. While remote work arrangements may have adjusted communication channels, The Building Group has maintained its commitment to assisting residents and responding to inquiries in a reasonable timeframe. Any difficulties experienced in reaching Ms. ****** should not be construed as deliberate disregard or wrongdoing.
  Furthermore, The Building Groups contractual relationship with the condominium association is concluding at the end of the year, and all necessary transition steps are being taken in collaboration with the new management company. Any outstanding matters, including potential refunds, should be addressed in accordance with standard financial reconciliation procedures during this transition.

  
  In conclusion, we firmly deny the accusations made in this complaint and reiterate that The Building Group has acted in good faith and in accordance with industry best practices. If there are outstanding concerns, we encourage the complainants to provide the necessary documentation for further review

• Initial Complaint

  Date:12/06/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  In September, I sent TBG a BillPay to pay for rent for the month. In the third week of September, I inquired if my rent for September had been received, the property manager, ***********************, could not confirm. Apparently, the check could not be located. I inquired again at the beginning of October if that check had been received. I was informed that no checks from unit had been received. So doing what any reasonable person would do in this situation, I assumed the check was lost--I wrote a check for September, and I also wrote a check for October, and I sent in both checks for deposit. I put a stop payment on the lost check, and informed ***** that I had put a stop payment on Check ##### and they should let me know if the check is found, I will lift the STOP before they deposit it (or they should not deposit it at all). Well, later on I see on my account ledger that three checks were deposited on my account, including the check with the STOP on it.Following this, *********************** sends me an email with the check image stating that Check ##### had been returned due to a STOP payment I put on it, and I will be charged a fee for the returned check. The check image shows the check had been received by TBG on September 13. In further emails, I am threatened by *********************** that I need to pay rent due with certified funds immediately.Notwithstanding, the lack of basic accounting skills and all-around disorganization, I recently vacated the rental unit, and I am unable to stop the utilities, because the utility company requires a site visit. At this point, utilities are still in my name and the property manager has not taken action. The resolution I am seeking is that utilities transferred out of my name by TBG, as *********************** stated the company would begin paying the utilities by December 1, and a refund of the **** fee" which I paid, and which *********************** has stated multiple times would be returned to me.

  Business Response

  Date: 12/22/2023

  To Whom It May ***************** dispute the claims made in the complaint. The tenant put a stop order on a check that was due for processing towards a certain rent payment in accordance with the lease agreement. This resulted in the *** fee being attributed to the tenant's account, and was done in accordance with applicable laws and the contract. 

  The Tenant seeks a resolution of Agent transferring utilities out of his individual name into another. This is not possible and not something that Agent would be able to perform. We recommend the tenant contact the utility provider directly to adjust their individual accounts.

   

  Customer Answer

  Date: 12/28/2023

   
  Complaint: 20965746
  
  I am rejecting this response because:

  I have attached the email thread which outlines the terms of our written Agreement, which states that upon receipt of the lease buyout, the *** would be refunded to me.

  Additionally, in email, the Property Manager acknowledges that The Building Group would take over payments of the utilities beginning December 1. I have attached the gas bill which shows charges I incurred as a result of The Building Group's failure to transfer the utility out of my name.

  People's Gas cannot stop the meter without a site visit, and the last access I had to the property was on November 30.

  The resolution I am seeking is full repayment of the *** fee and reimbursement of the utility charges on my account that I incurred after November 30, 2023.

  Once I have received these payments, the issue will be considered resolved.

   

  Business Response

  Date: 01/29/2024

  ----------------------------------------------------------------------------------------------

  The Building Group hereby rejects the individuals response as these matters were previously addressed in our Company's previous response provided by our team. The allegations claimed are not valid, and we deny making or otherwise agreeing to the matters in the individual's response, and our team has met all contractual obligations as identified in the individuals lease agreement with his Landlord.

  ----------------------------------------------------------------------------------------------

   

   

  --

  ***************************;

  Chief Executive Officer

  Phone: ************

  Email ******************************

  

  The Building Group, Inc.

  *************************

  *******, ******** 60610

  www.buildinggroup.com

• Initial Complaint

  Date:11/16/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  The Building Group is the property management company for my condominium association. They continue to assign the association incompetent property managers - based on our zip code. We have asked for different property managers, only to be told that there's no one available, to the extent that when our second manager literally walked off of the job the day of our annual meeting, they put the meeting on hold until they could hire someone - despite having a number of existing property managers that could have stepped in temporarily. They are quite willing to take our money, but only assign a certain "type" of property manager to our association.

  Business Response

  Date: 11/27/2023

  Our firm denies the allegations made in this statement.

  The complaint alleges that our firm makes property management assignments based on "zip code". This is not accurate and we hereby deny this claim. Our firm assigns staff based on industry standard practices, being property size, community needs, and vicinity to other properties managed by the individual for purposes of delivering efficient on-site service when needed.

  The complaint alleges that the community has requested a different property manager and asserts various statements were made about having "a number of existing property manages that could have stepped in temporarily". This is not accurate. At no time has the designated Board Representative made any request for a re-assignment of property managers. Further at no time did any representative from our firm make the aforementioned statements as no request for a different property manager has ever been made.

  For the reasons stated above, we hereby deny the claims and allegations made in the complaint. Our firm strives to deliver adequate customer service in alignment with formal engagement entered into with our clients.

   

• Initial Complaint

  Date:08/31/2022

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On Aug 24 I viewed a unit thats was for rent I liked what I show so I filled out a application and was approved I was told the unit would be done before the 1st of September so on the 26th of Aug I signed the lease on the 30th of Aug I went an paid the first month rent an move in fee ,totally to $1725 picked up the keys went to the apartment to find out it wasnt move in ready it has a mouse or rat infestation with hole that wasnt Sealed Throughout the unit F**** was all on the stove an when I told the Building manger he told me that they had a mouse problem in the winter thats why I see all that . So on the same day as me getting the keys I told him I cant move forward because this is a issue thats very concerning due to my daughter ********* An My phobia of rodents in my living space. He ignored me .so I called AJ (building manger) today Aug 31 morning to let him know I was taking the keys to the office where I got them from . Then he ignored me even more ..So I had to get on line an request someone from the Group can hear my story . Zac Eventually called me back with a Mean demeanor like it was my fault the unit was not Complete and ran through. So I request my full refund because the unit wasnt move in ready. They gave me a problem stolen my $575 move in only gave me the first month rent back an I was told they took the money because they took it off the market that it wasnt supposed to be on because of the City ordinance..Photo below so yall can see it wasnt move in ready. What you will see is what I Endured I filled the holes with scouring pad.

  Business Response

  Date: 09/01/2022

  **************** executed a Lease Agreement to rent out a certain unit of which our office provides management services to on behalf of the landlord.The Lease Agreement requires the tenant pay the first months rent AND a Non-Refundable move-in fee, collected in leu of any security deposit. The tenant arrived at the apartment prior to the date of possession and claimed she no longer wanted the unit due to issues of cleanliness. The apartment was checked and all equipment and furnishings were in good repair and condition, being the same conditions that were seen by the tenant on the date of her showing. *************** declared that she no longer desired the unit, and a refund was issued to her in the amount of the first-months rent. The Non-Refundable Move-In Deposit was stated as non-refundable on the lease-agreement, and therefore by contract cannot be refunded. Attached is copy of the Lease Agreement noting the move-in fee as being "Non-Refundable".

  Customer Answer

  Date: 09/06/2022

   
  Complaint: 17808917
  
  I am rejecting this response because:5-12-110 Tenant remedies.
  
     In addition to any remedies provided under federal law, a tenant shall have the remedies specified in this section under the circumstances herein set forth.
  
  
     Failure to maintain the foundation, exterior walls or exterior roof in sound condition and repair, substantially watertight and protected against rodents; an this was going to be a issue that wasnt addressed before the unit was ready i didnt even get a chance to move in an also the manger told me they had a rat problem there in the winter . Im requesting my move in fee of $575.00 back it wasnt because of me I couldnt not move in.. 
  Sincerely,
  
  ***********************

  Business Response

  Date: 09/06/2022

  The building's foundation, exterior walls or exterior roof is maintained in sound condition and repair, and is substantially watertight. There is no evidence or reason to believe anything to the contrary. Like all residential leases, the individual viewed the unit PRIOR TO their execution of the lease. The building and unit was in the exact same condition as the date of such viewing. The move-in fee that was deposited by the individual was specifically denoted as non-refundable on the agreement they executed and the unit was taken off the market to secure their move-in.

  Customer Answer

  Date: 09/07/2022

   
  Complaint: 17808917
  
  I am rejecting this response because:clearly the photos that have been shared from me show that the unit wasnt not ready this building over the years from my Attorneys knowledge has had many Violations I have proof that the unit wasnt ready for me to move in ready . Why are yall fighting me for my hard Earn money . Because the unit wasnt checked Completely before I got the keys . This was a Inconvenience to me the move in fee is non refundable when moving out I didnt get a chance to even move in my lease didnt start until Sep 1 I requested my funds back before my lease was to start do to Neglect of the unit. I have Argued my case with photos as proof that what I witnessed.. please just return my fee yall are causing me more problems then need to be caused. 
  
  Sincerely,
  
  ***********************

  Business Response

  Date: 09/13/2022

  Dear Prospective Resident - at all times the unit was ready for move-in, in habitable condition in accordance with all applicable laws. Further, the unit was in the same condition as of the date of your walk-through, after which you applied for the unit, were granted residency, and then secured the unit by paying a "Non-Refundable" move-in fee, in addition to first-months' rent. When you decided to NOT move into the unit, you were refunded your first-month's rent. However, the move-in fee is non-refundable and was used to secure this unit by us taking it off the market prior to your move-in. Please note, there were four (4) other families/residents that applied for this unit, and they were rejected because your application was accepted. As stated in the binding Lease Agreement executed amongst Landlord and Tenant, and previously provided to the BBB, the move-in fee is non-refundable. 

  Customer Answer

  Date: 09/13/2022

   
  Complaint: 17808917
  
  I am rejecting this response because:This is unacceptable. The only thing that the company is stating is a lease but a lease can be Terminated if the unit isnt move in ready However I have PHOTOS that clearly shows the unit wasnt ready . It had a rodents issues thats wasnt solved before the unit was even put on the market. If files was pulled Im sure it would have the last time you had a exterminator out to that place an if so what needs  to be done !*********************************** clearly told me last winter yall had a infestation of rats an rat babies am here it was August an the main issue wasnt address.The foundation wasnt tooking care of so the problem is still there waiting for the next person to move in. Why do this company keep trying to make it my fault ,it was your building manger an Maintenance guy job to make ************* couldnt be tooking of your properly in this Array. .. look at the photos again an again this is yall unit .. **** s Western unit 4.. can I get my money back, this should come out of you staff pocket .. this was there job not mines.

   
  Sincerely, BBB look at the photos they are right there! 
  
  ***********************  

  Business Response

  Date: 09/15/2022

  Please review prior response and lease agreement provided. 

  Customer Answer

  Date: 09/15/2022

   
  Complaint: 17808917
  
  I am rejecting this response because:Okay so I have gave this company a number of time to refund my money thats only $575 but I see that this company want to pay me more which is fine with me so if the BBB is going to keep allowing this after seen the photos of my truth its nothing left but to go to court where this company will have to pay my attorney fees an all other damage that they have cause all over $575 dollars. So now Ill see yall in court.. best of luck.. 
  
  Sincerely,
  
  ***********************