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Business Profile

Real Estate

Chicago Association Of Realtors

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Chicago Association Of Realtors's headquarters and its corporate-owned locations. To view all corporate locations, see

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Chicago Association Of Realtors has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:12/09/2022

      Type:Billing Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am a real estate agent in ****** ** and I pay an association membership to the National Association of Realtors via the ****** Board of Realtors. I also subscribed for sometime to the make use of the Database MLS in - ******* MLS - ****** MLS - *********** MLS - North ***** MLS (? - I don't have access to the invoices/payment history)They are all different offices but the payments go through the Realtors Association in Chicago ********.My credit card statement doesn't show which company/city has made the charge, it only shows the name of the merchant. I reviewed my payment history with *******, ******, *********** and it looks like they are charging me correctly for the use of their MLS database. I suspect the office in North ***** is the one charging me the fees that I do not recognize but since the bank statement doesn't show these details I don't know for sure. I tried calling the company at ************ but the person that answered said he doesn't know what those charges are for. They add up to close to $3000. I suspect someone in those offices has made a mistake adding my name and credit card to services I did not request. I need someone from the billing department to help me understand what those charges are for; I have my credit card statements and invoice summaries. I attached a screenshot of the transactions that I do not recognize. It is unfair I'm charged for board services when I'm already paying board fees through my city in ******. I only requested MLS access to those other cities. ******************* NAR ********* Board: ****** **

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