We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Renewable Energy

Carbon Solutions Group LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Carbon Solutions Group LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Carbon Solutions Group LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.33

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Tara S

      Date: 05/20/2025

      I have a contract with Carbon Solutions that was fully executed on April 1st. The contract was for an upfront payment of $840 for ***** for the 15 year remaining balance of my solar panels. They were supposed to send the payment within 2 Weeks. On April 21st I received an offer from a couple to buy my house. The solar panels are paid off. When I called to see where my check is, Carbon Solutions said they need to have the new buyers sign a form and produce the deed to my house before they will mail me my check. The $840 should have been mailed prior to even having buyers of my house. Now they are holding me hostage until these new buyers sign off on an agreement with them and go to the trouble of sending them a deed. I'm taking Carbon Solutions to small claims court, but in the meantime they are using sleazy practices and putting pressure on the buyers of my home to do something that benefits me, but has no benefit to them. Do not deal **** this company. Right now, they have multiple lawsuits against them. 

    • Ryan B

      Date: 07/10/2024

      Ryan B

      Date: 07/10/2024

      Quick to reply to inquiries but the management of SREC payments is poor. ******** excuses about why payment is late, please wait 4 weeks from date of mailing as its mailed from *******..never arrives. My 2 other referrals installed after my home by the same company received theirs yet they can not explain why mine is delayed. I had to go with them per the *** Solar Contract but if you have a choice i would pick a different company that is more honest than this.  

      Carbon Solutions Group LLC

      Date: 06/20/2025

      Hi ****,

      Thank you for taking the time to share your experience. I do apologize for the delay in responding to your review. Were sorry that your **** payment has not reached you as promised and that our explanations have felt like excuses rather than solutions. That isnt the standard we set for ourselves, and we appreciate you bringing it to our attention.

      In review of our records, I see that a wire payment was issued and the fee was waived due to the delay. Checks are occasionally lost or delayed due to transit, and I can appreciate your frustration. We are planning to move away from checks entirely in the near term so that issues like this do not recur. 

      At any rate, we apppreciate your feedback and will work to be better from it.

       

    • Grant V

      Date: 05/12/2024

      Grant V

      Date: 05/12/2024

      Subscriptions can't be stopped. I keep getting charged $3/month after repeated attempts to stop the subscription.

      Carbon Solutions Group LLC

      Date: 05/14/2024

      Hi I apologize for the repeated charges.  Your account was updated to "pay as you go" several months ago and the charges should have stopped when that change was made.  However, it looks like the billing system did not have the change reflected, so you continued to receive a monthly charge.  We have updated your account in our billing system and refunded all of your monthly charges. 

      Please let me know if you have any other issues or need anything else to resolve this matter.

    Carbon Solutions Group LLC is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.