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Business Profile

Restaurants

Fisherman's Island

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/08/2022

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I've purchased food for this restaurant yesterday .11/03/2022 at time 15:48 pm . The food was cooked in given to me .I left the resturant got home ,ands the food items were cold ! I've tryed to caLL back to inform them of the issue . But no answer from my call .The phone number is on the reciept . However ,I'd called a differnt location and got information that they would call them to inform them of the issue at hand . The next time ,or day I called the other location they gave me a new number tocall .So I 've called it this ****** and reached the manager (addual-manager of location )He'd aSKED ME TO BRING THE STUFF BACK ! So I did , AND he looked it over and attemped toocorrect5 it ! But he'd never gave me neww food .! He just gave me new ,or hot vegatibles that accompanied by placeing the 'old food' 'that was on the plate I had brought back already' !!!! This shows no rectonecilaction ! or correct !!!! I get the food he'd fixed ,and unpon the return too my home .Opened food ,and nothing was done !!! accept the new vegetables, cold old food that was previously returned in other container !!! I asked that my money be returned to me ! His reply 'NO MONEY's AT ALL ,GET OUT ,OR I'LL CALLTHE POLICE ON YOU !!! I TOLD HIM THeGUY FROM GETTING ITEMS OUT OF THE *** 'TOUCHED MY FOOD ALREady , why should I eat that stuff ? I want my money back .TO no avail .the result stands bad ! respectfully ***************************

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