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Business Profile

Retail Stores

AKIRA Headquarters

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for AKIRA Headquarters's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

AKIRA Headquarters has 26 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • AKIRA Headquarters

      201 N California Ave Chicago, IL 60612

    • Akira

      55 Parsonage Rd Suite 2205B Edison, NJ 08837

    • Akira

      1100 S Hayes St Room D02A Arlington, VA 22202

    • Akira

      7101 Democracy Blvd Space 1510 Bethesda, MD 20817

    • Akira

      7875 Montgomery Road Unit 1230 Cincinnati, OH 45236

    Customer Review Ratings

    1.5

    Average of 16 Customer Reviews

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    Review Details

    • Heather R

      Date: 02/17/2025

      Heather R

      Date: 02/17/2025

      I never received my purchase. They had a false sale online and I order only to not received items. Only a generated message after over a month of waiting. Never got items or money back.

      AKIRA Headquarters

      Date: 02/20/2025

      Hi,

      We would like to assist you with this concern.
      Please contact us at ********************************************************************.
      Please also provide the order#  and contact information to best assist you.

      Thanks,
      AKIRA

    • Myriam C

      Date: 01/06/2025

      After I received the jacket I bought. I was impressed of the quality of it....After I ordered again from them a necklace and got it today...Impressive as well...Was also impressed of the shipping speed....Thank you again, will surely order again from it.   

    • Monica G

      Date: 12/10/2024

      DO NOT PAY THE OVERNIGHT SHIP FEE ON A FRIDAY! It is very deceiving when you're at check out & its simply asking you how you want your item shipped. I placed an order on a Friday morning & paid the $30 overnight shipping fee. The next day I go to track my item only to find out its not arriving until MONDAY. At first I thought the delay was on ***** end, but nope apparently AKIRA does not ship on the weekends. Their shipping policy is on their site, but when your checking out that policy is nowhere stated. You would think that if that's the policy a warning would pop up as I select overnight ship. ****. & when I called customer service to complain they refuse to give me the overnight ship cost back.    

    • Amber L

      Date: 11/19/2024

      No Refunds, Only Store credit or exchange with in 14 days of purchase. I will never waste my money on these overpriced, low quality products again. I Do NOT recommend shopping at this store.

    • Francis J

      Date: 10/04/2024

      I bought my granddaughter a dress for homecoming dance. When she tried to put it on, the zipper wouldnt work so I tried to return it. I was unable to got a refund for this cheap fabric and low quality dress. All of the clothes in this store is flashy trashy poor quality and not worth the high prices. I will never shop there again. Buy Beware!

    • Sharon B

      Date: 08/14/2024

      Akira clothing store website needs to be removed from consumer purchases. I purchased boots and the first wear the boots fell apart! Unfortunately, I had the boots past their 30 days. The workmanship of the boots the material is very cheap so, therefore their policy does not say to wear the boots right away to see if they hold up! Akira needs to honor their customers whenever their manufacturers delivers poor qualify goods. I had no idea that the boots would fall apart my very first wear. I need Akira to take responsibility for their poor customer service decisions. ******************** needs to be investigated. I will not continue to be their customer. I need this matter to be resolved. They can either send me another pair of boots or refund me.

    • Anne W

      Date: 05/08/2024

      I love this Chicago based shop.. The Azalea **** shoes are terrific.. clothes are very nice! These 4 designers really know what they are doing! LOVE! 

    • Dr. E

      Date: 03/25/2024

      I had high hopes when I discovered AKIRA as a place to shop, but unfortunately, my experience turned out to be quite risky. The fact that they rely on *** for shipping in ********, ******** (you can check the ****** reviews) is a major concern. It seems that they are almost guaranteed to mishandle or even "lose" your packages. What's even more disheartening is AKIRA's lack of willingness to assist and their robotic, scripted responses. As someone who values good customer service, I couldn't help but feel let down. It's essential for businesses to go above and beyond to address customer concerns and provide a satisfactory user experience. ********************** needs to reconsider their partnership with *** and implement better customer service policies to meet customers' expectations.

    • Navie D

      Date: 01/26/2024

      This company falsely advertise expedited shipping on their website. I placed an order for 2-day shipping and haven't received anything. I reached out to CS for an update and was told its still being processed. Ok, great - I then asked for shipping to be refunded since its being serviced as a regular shipment instead of what I paid for. No response.     

    • Ali L

      Date: 01/16/2024

      It's impossible to return things to this store. Whenever I tried creating the return label, it wasn't an actual link. I tried emailing and calling customer service multiple times and was unable to get in contact with anyone. There's one address I can send it to but I'm not even confident I will get my refund if I do that.

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