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Business Profile

Sandwiches

Subway

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:06/01/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date I ordered 6/1/2024 I paid ***** for 2 subs . the ***** is REALLY rude . The first time I ordered mobile I asked the worker for sauces when I got there and I didnt know you had to add it to the order because it was my first time ordering . The staff was rude as he said you cant do that you have to add it all to the mobile order when I didnt know . So after he was rude I reported it days later he called me harassing me asking me did I call in as a threat like I cant report my experience. So I hung up I felt threaded he called back I didnt answer . So I order today I went in the store was busy so I waited while he took customers after that he looked at me I said hey pick up he said ok I showed him my name and order he act like he didnt see the name and he made it hard for me to get my order he said I need to see the name so I found the name again and showed him then he started talking under his breathe saying I dont like you and other things dont come back so I said can i get my food he said huh like I was trynna argue didnt give my food till I begged I would never order here again this is a poor experience I hope something is done about this and ALSO I THROW ALL THE FOOD IN THE GARBAGE BECAUSE HOW RUDE HE WAS to me I didnt know what was done to the food I want a refund and a calll from corporate not the store the person that works there is rude and threating

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