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Business Profile

Steel Processing

Metal-Matic Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/13/2023

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am a small bussines ( trucking compnay) this shipper is pushing us to run illigal weights on the road,I pick up the loads from them 2 times and they always adding more freight, the trucks are overweight , can not run overweigh , it's illigal. When we are trying to get money for our expences , because we refusing to move the load, they never pay , fuel , tolls, drivers work. I do not know already how to pritect my company from expences and the manager of this bussines is rude and do not want to take care of the problem. We provide both times proves of teh scale tikets and they denied it. And again the shipper after we are sending scale tikets are telling us the load is legal, this is not legal they are pushing trucking companies to run illigal, if we asking for teh Truck order not use , they are telling they will report load hastage.

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