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Business Profile

Theater Stage Play Houses

The Chicago Theatre

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Theater Stage Play Houses.

Complaints

This profile includes complaints for The Chicago Theatre's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Chicago Theatre has 2 locations, listed below.

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    • The Chicago Theatre

      175 N. State St. Chicago, IL 60601-3623

    • The Chicago Theatre

      2 Pennsylvania Plaza New York, NY 10121

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:03/27/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      As a fan of a comedian I waited nearby the stage door last night to potentially have a meet and greet. The comedian was in a rush to get back to her hotel Im assuming as her family was with her. No problem for me and I left. I never even said anything to her or attempted to get near her. I kindly asked the security detail if I was allowed to introduce myself and two gentlemen were extremely rude and disrespectful. I am a content creator and if my security guard had been present he would let them have a piece of his mind on decency with the general public. I understand they need to do their job but they dont have to be chauvinistic ****** about it!

      Customer Answer

      Date: 03/27/2024

      I was waiting to meet comedian *************** and two of the security details guards were very disrespectful and couldve been polite as I had done nothing wrong. 

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