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Business Profile

Towing Company

Xtreme Towing and Transport

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:12/18/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi yes this company goes by the name Xtreme towing transport I was in accident with my car they towed my car to a private lot without letting me know where my car was at I had to literally track my car down, there address says online and there receipts say 9044 S Halsted, The other address says 935 W 59. Theyre playing with people so they can rack up on storage fees so the insurance company has to pay more money, yes I did signed the paper he gave me but I wasnt able to find my car a few days later and he told me $500 to get my car out. I mean that insane because he didnt give me the right address he put my car in a private lot so I couldnt find my car like if he was trying to steal. I dont have the copy of my receipt but they have my receipt because I lost mines. But if you was to go on ****** and type in Xtreme towing transport it gave me to different site and that was 935 W 59 and the other was 9044 S Halsted. I track my car down and its way on 130 like really

    Customer Answer

    Date: 12/16/2024

    The receipt they gave me didnt match

Xtreme Towing and Transport is NOT a BBB Accredited Business.

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