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Business Profile

Travel Agency

Travel Exhibit 2024

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Travel Agency.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/05/2024

    Type:Sales and Advertising Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a promotion in the mail to attend a presentation with no purchase necessary. By listening we would receive a voucher of ****** for airfare and hotel expenses. and an additional 100 gift card to use at restaurants. After attending the presentation I never received anything in the mail. I called and they emailed it to me. What they failed to say is it will cost ***** to activate the offer, then another ****** for fees and taxes and you can only book through their travel agency. They won't even give you the travel agencies telephone number to ask them how much this will all end up costing. Then they will send you the discount card for restaurants.This is a total scam and this company should be made to be upfront and direct because they are not giving you ****** and their not giving you a ****** gift card. This is a SCAM I called and talked to 3 different people and nobody mentioned all of these expenses. I didn't know until I went to activate the promotion and lucky I read the terms or I would of been out all my money.I just want what they promised. 

Travel Exhibit 2024 is NOT a BBB Accredited Business.

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