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Business Profile

Trust Company

Chicago Title Land Trust Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Trust Company.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/04/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    There is a statute of limitations for fraud: The statute of limitations for most bank fraud crimes is ten years. I am addressing this because my mortgage payments have been going to investors as cash flow claims. The note became a security after 90 days or 9 months. None of this was disclosed to me at closing. The mortgage bill is not addressed in my name. The mortgage bill is addressed to Chicago Title and Trust Company and for more than a few years somehow I am forced to make payments. They have sent numerous letters stating that I must do all that I can to protect the interest of the beneficiary. Where do I benefit as there is a banking transaction issue in regards to FAS 95 Accounting in regards to cash receipts! ******************************************************** I am an investor/note holder where I do not have a mortgage. They have taken the mortgage and put it into a mortgage loan trust and they issue trust certificates to the investors. When the note was signed by wife; we purchased and invested. As a customer and invested note holder we have not receive any pecuniary profits or any dividends (1099-DIV, 1099-OID, or the 1099-INT) on the prospectus purchase. There may be ***** regulatory violations of sharing my account with any other investors than my invested purchase.  

    Customer Answer

    Date: 09/09/2024

    I am requesting that Chicago Title And Trust Company provide The Abstract of Title-Title Papers which is a record of the Deeds and the Note and all of my loan papers, where they have been, and  who is using them. See also the Attached Documents. 

    Business Response

    Date: 10/04/2024

    see attachment 

  • Initial Complaint

    Date:05/05/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    $7958.99 was deducted to pay taxes for each condo sale that occurred on December 27 2022. There were two units sold by myself (303, 403) totaling holding by CT is $15,917.98 I was told on the date of the sale by the **************************************** she is located at the **** ****************** road suite ****************************** office. That it will take ***** days for any return of any funds after the taxes are paid. It is now May 5 and there seems to be no end in sight. Also this brings up additional problems regarding the funds ( 1 ) there is no interest being paid during this hold ( 2 ) there are penalties that are occurring as long as the property taxes arent paid by due dates. Will I be paying these large amounts of penalties even though they had the funds to pay since December of last year. I have spoken to ***************** 3 times march 6, when I was told less than 30 days I will will receive the remainder funds. I called back in April 3 and was given a runaround statement about the paperwork. I called back on April 11 and was told they still dont know how much I owed and theres nothing she can do until she gets the information. A big problem with this is if the city has a website in which you can put in the condos location and find out exactly how much is owed and pay it online instantly. its been five months.. and now with extra penalties.

    Business Response

    Date: 05/09/2023

    Please be advised that this complaint does not pertain to Chicago Title Land Trust Company.  This issue pertains to a closing handled by Chicago Title Insurance Company.  I have forwarded this inquiry to the Northwest area manager, ***********************, Chicago Title Insurance Company | Tel: ************ | ************************.  Please communicate with her directly.  Thank you very much.  

Chicago Title Land Trust Company is NOT a BBB Accredited Business.

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