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Business Profile

Quilting

Warm N Cozy Quilting, Inc

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2

Average of 1 Customer Review

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Review Details

  • Colleen D

    Date: 12/06/2023

    I will NOT BE SHOPPING at this quilt store again.Went to open sew. As Im unpacking a women asked for help with tshirt quilts. Owner wife pulled out templates the customer could use and offered template access during open sew. I had precut everything before I got there using my ********************* Shape Cut Ruler.I asked if they had the ********************* strip ruler. Its not small so it would be nice to not have to haul it along.What they SHOULD have said:We dont carry that brand but have one made by Creative Grids. You can try it.What they DID say-the ENTIRE room in full loud voices and unison:NOOOOOO!!!!!I was STUNNED! I was so uncomfortable. I was shocked. I stood up and tried to laugh it off and said something like well, I love my ruler and I will be using it often. Seriously? Im adult and you are going to scream NO at me? What the h*ck! The owner starts explaining my version is junk and hers broke and and and and and and and.I left the room and called my husband. I burst out crying.Went back in, gathered my stuff, crying and told the owner wife why I was upset or tried to but all she could do was explain to me why her grid was a better product. ITS NOT ABOUT THE ****** I told her the group did not really seem ready and willing to accept new people and certainly wasnt thinking about how they treat them on the 1st minutes of their 1st day. I appreciate they found like-minded people to click with, but if they arent open to new people, different equipment and different styles, its best to not open it to the public. Later I called and told her I wanted my money back. What I wish she wouldve said was Im so sorry this happened, come back and feel welcome and let me give you a refund for today.Stopped in 10 days later to spend my $20 credit. The owner was sitting at a sewing machine, she saw me. She walked out of the room. I bought $21 worth of items with my $20 credit and got the h*ck out of there without seeing her again, probably for the best.

Warm N Cozy Quilting, Inc is NOT a BBB Accredited Business.

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