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Business Profile

Non-Profit Organizations

Tierra Grande Courts Condiminium Association II

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/04/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My name is ***************************,I purchased a condo located at *********************************************************************** in June ************************************************************************************************** this unit, I scheduled an appointment with ******* steamers in which I was advised the issue was due to water damage caused by flooding and lack of maintenance, deteriorated ducts, upon these findings I contacted the *** Tierra Grande Courts many times followed up with a email in which my calls have been unanswered. I am contacting you to please help me with this nightmare-issue. I have also contacted my home owners insurance company, Travelers in which I requested to be relocated due to the hazardous health conditions and was told by my insurance company that they cannot help me either, I have also reached out to the village of ******************, spoken to the Commissioner ********************* and was advised this issue falls upon the ***, I have pictures of the hazardous ************* coming from the common area of structural damage that I will forward in a separate email. It cost me over $500 to clean the ducts, I have purchased 4 air purifiers, carbonated vent filters and coverings and spent over 10k in repairs and decorating. Im in the process of vacating my home to protect my health and safety. This is such a stressful, heartbreaking situation, I am an virtual employee in which I am exposed to these conditions 24/7.I am suffering from eye infections, headaches, respiratory issues, I had to go the urgent care in late November due to unhealthy living conditions here. I can no longer live here due the hazardous, unhealthy conditions in which it leaves me homeless in debt over 100k, paying a mortgage to protect my credit ratings. Im praying on your mercy for help and support.I can be reached at ************.Thank you,***************************

Tierra Grande Courts Condiminium Association II is NOT a BBB Accredited Business.

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