We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Repairs

Midas Auto Service Centers-Crestwood
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/28/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    December **************** 1 , September 26, 20 2024. The description of the problem was the Engine was on. The amount of monies spent was $4,686.57. The safety of driving a older senior in a safe car. But after getting the car out of the Midas building the last visit ****************** ****** was left stranded on our way to the hospital. When we got out of the car oil was everywhere on the ground.

    Business Response

    Date: 06/09/2025

    AMOUNT CUSTOMER IS REQUESTING IS AMOST DOUBLE THE AMOUNT OF TOTAL SPENT IN THE SPAN OF 3 MONTHS , ATTACHED IS A SERVICE HISTORY AT OUR SHOP AND A CARFAX HISTORY REPORT OF LAST UPDATED MILEAGE WHICH IS 3000 PLUS MILES SINCE LAST VISIT.  CUSTOMER CAME IN 2 DAYS AFTER GETTING TRANSMISSION LINES REPLACED (12/06/2024) AND CLAIMED THE VEHICLE LEAKED ALL THE OIL,  ONCE CAR WAS BROUGHT INTO SHOP IT WAS REVEALED THAT NO OIL OR TRANSMISSION FLUID HAD LEAKED,  IT WAS COOLANT.  COOLANT LEAKED FROM CAR OVERHEATING DUE TO WATER PUMP BELT FAILURE REPLACED WATER PUMP BELT AND DROVE MULTIPLE TIMES AND VEHICLE WAS FINE... VEHICLE WAS LATER BROGHT IN FOR A CHECK ENGINE LIGHT , A WARRANTY WAS PERFORMED ON SENSORS THAT PREMATURELY FAILED AND CUSTOMER HASNT RETURNED SINCE (12/26/******

Midas Auto Service Centers-Crestwood is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.