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Crestwood Currency Exchange

This business is NOT BBB Accredited.

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Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Charlotte P

    Date: 04/01/2024

    I was discriminated against by this establishment and their employees, up to and including the owner! I went into this check cashing center to cash a check from a law firm for a workers compensation case I am battling. I had my sleeping one year old in my arms. Out trying to take care of business on this rainy Monday afternoon. Because I had my son in my arms, I couldn't rip the check from the top of the page and asked the employee to do so (which he never did). The top of the page and checked showed the law firm and information to verify the check, etc. The employee told me he would have to take a picture of my id and the check to get approval from the manager, which I agreed to, even against my better judgement. He walked away with my personal information and chatted on the phone. He then came back and refused to cash my check. Which was extremely surprising! So I asked, why? The employee responded that the manager didn't feel comfortable cashing my check. And seeing as tho she is also the owner its her say so. I gave the employee all the information needed to cash my check with no hesitation. I live only one mile from the location which was clearly on my id and the check! The employee never called the number listed on the check and top of page to verify the check! The check was not an alarming amount. It was barely $400. The employee did not run the check through and get declined. Yet, I was still declined service without clear indication of why. I politely walked out confused and disgusted by his behavior. I called my mother in tears because I was just discriminated upon for no good reason. I dried my tears pulled to ******* and cashed my check with no issue! And paid half the price with *******! The reason I didn't argue with him is because I knew my check was legit, just because he wouldn't cash it doesn't mean it wouldn't get cashed! I just hate I had to go the extra step, when I could've gotten helped like the little old blonde lady behind me.     

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