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Customer Review Ratings
Average of 42 Customer Reviews
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Review fromAntonio E.
Date: 05/24/2024
5 stars**** and Pederson have been very serving to turn things around for us, as evidenced by re-routing the sub pump pipe again, under the sidewalk and to the curve. We hardly knew that they were present; they were quiet, professional, and completed the work neatly and in a timely manner. Their staff, especially ******, was very instrumental in bridging the gap between our family and their staff, to offer a better understanding, expectation, and the desired outcome. We are grateful! Thank you,Review fromSara A
Date: 05/25/2023
5 starsSara A
Date: 05/25/2023
If I could give them 100 stars, I would. I have been in a crappy situation (no pun intended), with the sewer line at the house I moved into a year ago. They have been out multiple times to clear the line. While installing a cleanout they checked to make sure everything else is ok. I have had the opportunity of meeting at least 8 of their employees and they are absolutely the best. Very friendly, knowledgeable and get the job done right.
Reid & Pederson Drainage
Date: 06/05/2023
Thank you so much for your very kind words and for sharing your experience with us! We are so happy we could help you get to the bottom of your unfortunate sewer issues and we hope your issues are now a thing of the past! It was a pleasure working with you and we are deeply appreciative of your business and the trust you have placed in us. We look forward to seeing you again whenever you may experience any other sewer or drain problems!Reid & Pederson Drainage
Date: 06/05/2023
Thank you so much for your very kind words and for sharing your experience with us! We are so happy we could help you get to the bottom of your unfortunate sewer issues and we hope your issues are now a thing of the past! It was a pleasure working with you and we are deeply appreciative of your business and the trust you have placed in us. We look forward to seeing you again whenever you may experience any other sewer or drain problems!Review fromEmily H
Date: 04/27/2023
5 starsEmily H
Date: 04/27/2023
*************** technicians are on time, polite, professional and well informed. The pricing is reasonable. This is a company I am sure I can trust and rely on.Reid & Pederson Drainage
Date: 05/01/2023
Thank you so much for sharing your experience with us! Our main goal is to provide excellent service that leaves our customers with a smile on their face. We are glad that our team did just that for you! We are grateful for your business and will be here for you whenever you need us next!Review fromErnest B
Date: 04/03/2023
5 starsErnest B
Date: 04/03/2023
very professional , as I operate a business also I would recommend to my patrons.Reid & Pederson Drainage
Date: 04/11/2023
Thank you so much for your business and for your recommendation! We love having you as our customer and appreciate the trust you have placed in us. We will be here for you whenever you need us! We look forward to seeing you at your next service call!Review fromEric B
Date: 03/28/2023
5 starsEric B
Date: 03/28/2023
************** was friendly and worked very hard to get our root plugged drain open and free flowing. I think the price was very reasonable - I was expecting to pay more.Reid & Pederson Drainage
Date: 04/11/2023
Thank you for sharing your experience with us! We are so glad that we could clear the pipe for you and get things flowing again for you. We are grateful for your business and thank you for choosing us. We look forward to seeing you again at your next service call!Review fromEmmi W
Date: 03/09/2023
5 starsEmmi W
Date: 03/09/2023
Service was prompt. Technician was very friendly and professional. Can absolutely recommend service, Have previously used your companies service, and will do so again if needed.Great job, well done, ************ and company!!!Reid & Pederson Drainage
Date: 03/17/2023
Thank you for sharing your experience with us! We are happy that you had a great experience with our company and with **************, ****. We appreciate you choosing us again to care for your sewer and drains. Thank you for your business and we look forward to seeing you at your next service call!Review fromlawrence s
Date: 03/07/2023
5 starslawrence s
Date: 03/07/2023
**** came out within a few hours of *********** the office. He was quick and very professional. Left our home clean and in good working order. My daughter and new grandson were at the house, and we needed to be able to use the kitchen and the dishwasher. **** made it a pleasant experience.Reid & Pederson Drainage
Date: 03/17/2023
Thank you for sharing your feedback with us! We are delighted to hear that **** not only solved your problem but that he provided great customer service as well. Thank you for your business and we hope to see you again whenever you need us next!Review fromDan B
Date: 02/26/2023
4 starsDan B
Date: 02/26/2023
I had a problem with my sewer pipe and ***** came out with a camera and found the problem. He was very informative and showed me where the problem was and gave his recommendation. He did not rush through any of the procedure. Always a good feeling that he took the time to explain things. Thank you *******************. ********Reid & Pederson Drainage
Date: 03/02/2023
Thank you for sharing your feedback about our visit to your home! We are very happy to hear that ***** took good care of you and carefully explained things. We will make sure we share your feedback with him and we hope to see you again whenever you need us! Thanks again!Review fromGregory L
Date: 02/24/2023
5 starsGregory L
Date: 02/24/2023
**** has a great personality. Highly knowledgeable and thorough. Two other teammates came to assist with rooftop rodding. All members of this team are professional. This is why I call ****-Pederson. Thanks,Reid & Pederson Drainage
Date: 03/02/2023
Thanks for sharing your experience with us! We are happy to hear you are happy with the service our team provided you. We are grateful for customers like you and we look forward to seeing you again at your next service call!Review fromeric v
Date: 02/23/2023
5 starseric v
Date: 02/23/2023
This is an excellent company; the employees are courteous and extremely professional. When entering the home they are very careful to not track in anything and they never leave a mess. The lead took the time to explain exactly what was the problem and its solution, which is very much appreciated when I don't have a clue. I would never call anybody else with a sewer related issue. I am extremely grateful for the service I received. Thanks!Reid & Pederson Drainage
Date: 03/02/2023
Thank you so much for your feedback! We are thrilled that you had a great experience with our team and that we could solve you problem quickly and cleanly for you! We are grateful for customers like you! Please know we will always be here whenever you need us!
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