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Business Profile

Fence Contractors

Campbell Fence & Landscaping

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fence Contractors.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/18/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired Campbell Fencing to replace our backyard fence, he promised he could get to it soon and asked for 50% down to buy materials. Each time we contacted him, he made a different excuse for not getting the job done. Finally we asked for our deposit back, which he said he would do but it’s been over 6 months now and can’t contact him anymore.

  • Initial Complaint

    Date:10/23/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My father hired ***** Campbell ("The Stain Guy") on April 17, 2023 to repair and re-stain the deck on the front of his home. The projected completion date of the job was 7 weeks; he indicated somewhere between May 30 - June 7. After several unanswered phone calls and unreturned messages, my father became concerned about the legitimacy of the job and whether he'd been scammed. I reached out to Mr. Campbell myself and we've communicated several times by phone and text. He indicated that he'd lost staff members and been forced to complete most of the jobs himself. This was the reason he gave for not having gotten back to me in a more timely manner, not to mention the reason he hadn't gotten to my father's job yet. I finally told Mr. Campbell that I wanted my father's deposit back and for him to take our job off his books. I let him know that I expected the full deposit back either in cash or with a cashier's check. He put me off multiple times, using the excuse of being out of town on a job or not having the money. This guy is NOT credible, nor does he know how to run a business!

  • Initial Complaint

    Date:09/08/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On March 27, 2023, ***** Campbell owner of Campbell Fence and Landscaping, came to our home a d wrote a contract for a new fence. He required 50% down, so we wrote him a check for $4,250.00, which he immediately cashed. Services were expected on May 1st-5th. We are still without a fence. We have contacted him multiple times. We have text trails of him promising next week, over and over , for 4 months now. There is always an excuse of personal issues. We have asked for a refund of our $4250.00. He said he doesn't have the money. We need help getting our money back.

Campbell Fence & Landscaping is NOT a BBB Accredited Business.

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