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Business Profile

Business Development

Barry Comapny

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Business Development.

Complaints

This profile includes complaints for Barry Comapny's headquarters and its corporate-owned locations. To view all corporate locations, see

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Barry Comapny has 2 locations, listed below.

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    Customer Complaints Summary

    • 13 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/18/2023

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have tried to reach this company since 4/5/23. Sent 5 emails and left 5 messages as no picks up and goes straight to voicemail. Please see my email below. To date no one has returned my calls or replied to my emails.From: Praveen Exquisite Supply Sent: Wednesday, April 5, 2023 5:09 PM To: ********************* <*******************************>Cc: ******************************* <*******************************>Subject: URGENT!!! Monthly Billing Hi ****,I just left a message in your general voicemail, as no one ever answers the phone. We just noticed that since January 2023 we are been charged $755 monthly to date. We always were locked in with an annual payment. We have not nor have we ever agreed or authorized you and your company to charged us monthly. This is fraud on your end. You have no right to charge us monthly and not at all professional on your end.PLEASE REFUND THESE PAYMENTS IMMEDIATELY!! Please call be back urgently. *************************** ************

      Business Response

      Date: 05/31/2023

      19937128   Pillay, Praveen         - he was on a payment plan. he has access to Hotels nationally. Our hotel service costs $3,995.95/year. He has been a customer for 4 years. He was told over and over the price had increased. We offered a refund and close his account, however he said he wanted the account.

      Customer Answer

      Date: 05/31/2023

       
      Complaint: 19937128

      I am rejecting this response because:

      That is a total absurd lie. Apparently this company has been robbing people. I never agreed to annual cost of$3,395. We always had an annual payment of $755.00 ONLY!!!

      Sincerely,

      ***************************

      Business Response

      Date: 07/27/2023

      Complaint ID: ******** - we responded to this complaint - this guy was on monthly billing. STILL uses our service. STILL a customer.

    • Initial Complaint

      Date:04/14/2023

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We closed our account and got email confirmation of closure. Company repeatedly continues to charge our credit card fraudulently. Call are met with answering machine with no responses. No email responses either.

      Customer Answer

      Date: 04/24/2023

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *************************

    • Initial Complaint

      Date:02/10/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Billing me for services I cancelled they have been billing me $799 a month for at least 7 times and $199 once. This dates back to 2021 as far as I can tell right now. I have requested statements from early dates that will be $5 per statement, So far the amount is $5792 plus $975 in finance charges. plus the statements I ordered which will be $120 for a total of $6,887.00

    Barry Comapny is NOT a BBB Accredited Business.

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